General Manager, Le Flaneur

About the role

Le Flâneur, the signature French brasserie at Recess Hotel & Club, is seeking an experienced and inspiring Restaurant General Manager to lead our team. Inspired by the timeless charm of a French brasserie, Le Flâneur delivers an elevated yet approachable dining experience centered around exceptional hospitality, thoughtful food and beverage, and meaningful guest connections.

The Restaurant General Manager is responsible for the overall success of the restaurant, leading daily operations while shaping the culture, standards, and long-term performance of the business. This individual serves as both a strategic and operational leader—developing teams, building guest relationships, driving financial results, and ensuring every aspect of the dining experience reflects the vision and values of Le Flâneur and Recess Hotel & Club.

The ideal candidate is a passionate hospitality professional with a strong leadership presence, a commitment to excellence, and a proven ability to inspire teams while delivering memorable guest experiences. They are equally comfortable leading a pre-shift meeting, connecting with guests in the dining room, analyzing financial performance, and developing future leaders within the organization.

What you'll do

• Oversee dining outlet, ensuring consistency in service, execution, and alignment with brand standards
• Lead, develop, and inspire outlet leaders and front-of-house teams, creating a culture of accountability and engagement
• Drive operational excellence across all outlets, with a focus on service quality, efficiency, and guest satisfaction
• Partner with culinary, beverage, and brand teams to deliver cohesive and well-executed dining experiences
• Actively engage with guests and club members, anticipating needs and resolving concerns with professionalism and care
• Establish and maintain high standards for food and beverage quality, presentation, and service
• Develop and manage annual budgets, monitor financial performance, and implement strategies to achieve revenue and cost targets
• Set clear goals and expectations for outlet performance, tracking progress and holding leaders accountable
• Ensure compliance with all food safety, sanitation, and alcohol service regulations
• Oversee inventory management and implement effective tracking and control processes
• Collaborate cross-functionally with other departments to support programming, events, and overall guest experience
• Provide ongoing coaching, feedback, and development opportunities for leaders and team members

Qualifications

• Minimum of five (5) years of progressive leadership experience in food and beverage, preferably within a luxury or lifestyle hotel environment
• Proven ability to lead multiple outlets and deliver strong operational and financial results
• Strong leadership presence with a track record of developing teams and driving engagement
• Excellent organizational and time management skills, with the ability to prioritize in a fast-paced environment
• Strong business acumen, including budgeting, forecasting, and cost control
• Exceptional interpersonal and communication skills, both written and verbal
• Solutions-oriented mindset with the ability to think critically and act decisively
• High standards for presentation, professionalism, and service execution