General Manager

Position Summary

We are seeking an experienced General Manager to lead the operations of our Holiday Inn property. The ideal candidate will have a proven track record in hotel leadership, exceptional guest service skills, and strong financial and operational management experience. Previous experience managing or working within an IHG-branded hotel is required.

Key Responsibilities

• Oversee all aspects of hotel operations, including front office, housekeeping, food & beverage, maintenance, and sales.
• Deliver outstanding guest experiences while maintaining IHG brand standards.
• Lead, coach, and develop department managers and team members.
• Drive revenue growth and maximize profitability through effective budgeting and cost control.
• Monitor financial performance, forecasting, and operational metrics.
• Ensure compliance with IHG policies, brand standards, and local regulations.
• Foster a positive work environment focused on teamwork, accountability, and service excellence.
• Develop and implement strategies to improve guest satisfaction and market performance.

Qualifications

• Required: Previous management experience with an IHG-branded hotel (Holiday Inn, Holiday Inn Express, Staybridge Suites, Candlewood Suites, Crowne Plaza, Hotel Indigo, InterContinental, or other IHG brands).
• Minimum 3–5 years of hotel management experience, preferably as a General Manager or Assistant General Manager.
• Strong knowledge of hotel operations, revenue management, budgeting, and labor management.
• Excellent leadership, communication, and problem-solving skills.
• Proven ability to achieve financial and guest satisfaction goals.
• Proficiency with hotel property management systems and Microsoft Office.

What We Offer

• Competitive salary
• Performance-based bonus opportunities
• Health, dental, and vision benefits
• Paid time off
• Professional growth and career advancement opportunities
• Supportive and collaborative work environment

Required Experience: Applicants must have prior IHG hotel experience. Candidates without IHG brand experience will not be considered.