General Manager

Location: 33523 8 Mile Road, Ste A5, Livonia, MI 48152
Compensation: $40,000 $50,000 annually + Commission
Schedule: Full-Time (flexible availability, including evenings and weekends)

Waxing the City is opening a brand-new studio in Livonia, MI and hiring a Studio Manager to lead pre-sale membership sales, oversee the grand opening, and build a high-performing team. This is an exciting opportunity to launch a studio from the ground up while earning a competitive salary and commission.

About Waxing the City

Waxing the City is a premier waxing studio brand known for expert services, top-quality products, and an elevated client experience. We are preparing to launch our brand-new Livonia, MI studio and are seeking an experienced Studio Manager to lead our pre-sale efforts and oversee the successful opening and growth of the location.

Role Overview

This is a unique opportunity to lead a studio from the ground up. The Studio Manager will play a critical role in building our membership base during pre-sale, leading the opening launch, and creating a thriving, client-focused culture. We're looking for a sales-driven leader with experience opening new fitness, wellness, or beauty studios who thrives in fast-paced environments and knows how to deliver results.

Key Responsibilities

• Pre-Sale Leadership: Drive early membership sales by managing outreach campaigns, hosting events, and engaging with the local community prior to opening.

• Grand Opening Execution: Oversee all aspects of the studio launch, ensuring the studio is staffed, trained, and prepared for opening day.

• Sales Growth: Consistently meet and exceed membership and retail sales goals through personal performance and team coaching.

• Team Management: Recruit, hire, train, and motivate a strong team of cerologists (wax specialists) and guest service associates.

• Customer Experience: Deliver an outstanding client experience to build loyalty and increase retention.

• Operations Oversight: Manage scheduling, payroll, inventory, and daily operations to ensure the studio runs smoothly.

• Community Engagement: Build relationships and partnerships in the Livonia area to grow brand awareness and attract new members.

Qualifications

• Proven experience in pre-sale membership sales and opening new studios (fitness, wellness, or beauty industry strongly preferred).

• 2+ years of leadership or management experience in a customer-focused environment.

• Strong ability to close sales and coach a team to do the same.

• Excellent organizational and communication skills.

• Driven, competitive, and motivated by achieving and exceeding sales targets.

• Flexible availability, including evenings and weekends.

What We Offer

• Competitive salary: $40,000 $50,000 annually + commission based on performance.

• Complimentary and discounted waxing services.

• Career advancement opportunities within a growing national brand.

• A dynamic, supportive work environment with a focus on growth and success.