General Manager-Low Voltage & Security Integration (P&L Owner)

Benefits Package: Company Paid!

• Medical, Dental, Prescription & Vision Benefits  
• Life, AD&D, and LTD insurance  
• Paid Vacation and Holidays  
• Company-Matched 401K and IRA Retirement Savings 
• Company Vehicle/Vehicle allowance
• Phone/Laptop

Key Responsibilities

• Sales and Business Development

  • Find and develop new leads through networking, cold outreach, general contractor and end-user relationships, industry events, and referrals.
  • Bring on new customers and grow revenue from existing accounts by identifying additional work, service agreements, and follow-on projects.
  • Build and manage a sales pipeline that supports the office's revenue targets and keep the CRM current.
  • Represent the company in customer meetings, site walks, bid reviews, and presentations.
  • Negotiate contracts, change orders, and pricing within company guidelines.

  Estimating

  • Review RFQs, RFPs, drawings, and specifications to understand scope, deliverables, and risks.
  • Conduct site surveys and walk-throughs to confirm conditions and quantities.
  • Prepare complete estimates for copper, fiber, access control, and CCTV projects, including material takeoffs, labor hours, equipment such as lifts, permits, and subcontracted work.
  • Work with company estimators on larger or more complex bids and review their work for accuracy.
  • Identify scope gaps, conflicts, and clarifications, and submit RFIs before bid deadlines.
  • Write clear proposals with defined scope, exclusions, and assumptions.

  Operations and Project Delivery

  • Oversee day-to-day office operations, including scheduling, resource allocation, and job assignments across projects.
  • Make sure projects are delivered on time, on budget, and to code, including NEC, NFPA, IBC, UL 325, and local AHJ requirements.
  • Run project kickoffs and hand off sold work to project managers with accurate budgets and scope.
  • Review job progress, labor tracking, and job costing weekly, and correct course on projects running over budget.
  • Manage change orders, punch lists, closeout documentation, and as-builts.
  • Maintain safety standards and OSHA compliance across all field work.
  • Manage vendor and distributor relationships, material purchasing, and subcontractors.

  Team Leadership

  • Lead, coach, and develop project managers and field technicians.
  • Hire, train, and retain qualified staff, and plan staffing to match the office's workload.
  • Set clear expectations, review performance, and address issues directly.
  • Promote certifications and technical training across the team.

  Financial Responsibility

  • Own the office P&L, including revenue, gross margin, labor utilization, and overhead.
  • Build and manage the annual budget and sales forecast.
  • Monitor billing, unbilled work, and collections to keep cash flow healthy.
  • Report office performance to regional and executive leadership.

Required Qualifications

• Experience

  • 8+ years in low-voltage, security, or technology integration, with at least 3 years in a management role responsible for both sales and operations.
  • A proven record of finding, winning, and growing customer accounts.
  • Experience managing a P&L or an office budget, with accountability for revenue and margin.
  • Experience leading project managers and field technicians.

  Technical Knowledge

  • Structured cabling (copper): Category 5e/6/6A design, installation, termination, testing, and certification. Familiarity with plenum, riser, and outdoor-rated cable, pathways, and TIA standards.
  • Fiber optics: Single-mode and multimode, inside and outside plant, splicing, termination, OTDR and power-meter testing, and enclosure and panel design.
  • Access control: Door hardware (electric strikes, maglocks, exit devices, REX), controllers and expansion boards, readers, intercoms, gate and barrier-arm operators, and code requirements for egress and life safety.
  • Video surveillance (CCTV): IP camera selection and placement, NVRs and VMS platforms, PoE, surge protection, pole and exterior mounting, and license plate recognition.
  • Networking basics: IP addressing, PoE budgets, switches, and working with customer IT and networking teams.

  Skills

  • Able to read and interpret construction drawings, specifications, and RFQs.
  • Able to build accurate estimates for material, labor, and equipment independently.
  • Strong written and verbal communication, including writing proposals and presenting to customers.
  • Comfortable with CRM, estimating, and project management software, plus Microsoft Office.
  • Organized and able to balance selling, estimating, and running the office at the same time.

  Other Requirements

  • Valid driver's license and a clean driving record.
  • Able to visit job sites, climb ladders, and work around active construction.
  • Able to pass a background check and drug screen.

Preferred Qualifications

• BICSI RCDD or Technician certification.
• Manufacturer certifications for access control and video platforms (for example Avigilon, Genetec, Lenel, Software House, Axis).
• Fiber certifications such as FOA CFOT.
• A state low-voltage, alarm, or electrical contractor license, or the ability to obtain one.
• An existing network of general contractors, end users, and facility managers in the region.
• Experience with enterprise, multi-site, or national-account customers, including logistics, industrial, healthcare, or government facilities.

Work Environment and Compensation

How Success Is Measured