General Manager - Multi Unit

If you are interested in working in a fun & energetic environment while helping others become more health-conscious, Smoothie King is the place for you! Smoothie King is the nation's oldest retailer of nutritional smoothies, vitamins, and nutritional supplements.

We are looking for a purpose-driven General Manager to join our team and become an ultimate ambassador of our brand. In this role, you will be charged with creating a highly productive environment focusing on building a motivated team, ensuring an extraordinary guest experience, and balancing other corporate priorities, focusing on strategic, operational, and leadership excellence. As the role will evolve over time, the successful candidate will show curiosity in the business, demonstrate willingness to take on new challenges, and lift our team by developing additional skills to assist and support our purpose.

Our ideal candidate will manage both locations in Maynard and Marlborough.

The Store Manager is responsible for all operations of the Smoothie King, including the following:

• Create a positive, inclusive environment with a strong customer service focus.
• Enthusiastically hire, develop, and lead the team at your stores to provide a great guest experience and fulfill our mission to inspire people to live a healthy and active lifestyle.
• Use operational tools such as Daily Business Review, Cash & Deposit Log, and Crunchtime scheduling and inventory management tools to achieve operational excellence.
• Maintain relationships with suppliers (inventory management, shipments, etc.)
• Review store environment and Key Performance Indicators (KPIs) to identify problems, concerns, and opportunities for improvement and adjust accordingly.
• Manage cash activities for the store (daily deposits, etc.).
• Ensure compliance with food safety guidelines in your store at all times; ensure all Team Members are in compliance as well.
• Own and promote brand standards in alignment with company vision.
• Ensure store appearance and cleanliness are upheld and consistent with Smoothie King brand standards.
• Drive implementation of company programs through action planning and inspiring team to meet operational standards.
• Develop local store marketing plans to support brand initiatives, including initiating community outreach through marketing and special events.
• Recognize and reinforce individual and team accomplishments by using existing tools and programs as well as finding new, creative and effective methods of recognition.
• Set the tone for an amazing, upbeat working environment.

Our Mission: Inspire people to live a healthy and active lifestyle.

Our Vision: We make the world a better place by nourishing healthy habits.

Pay: $60,000 - $80,000 / year plus bonuses based on business performance.

Qualifications:

• Exceptional interpersonal skills - you are energized by working with people, both guests and your team.
• Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Smoothie King
• Act with a customer comes first attitude and connecting with the customer. Discover and respond to customer needs.
• Maintain regular and punctual attendance.
• A bias towards actions - you do not hesitate to roll up your sleeves and do whatever it takes to get the job done.
• The desire to be coached and mentored - you see potential in yourself and enjoy growing that potential.
• Self-starter with ability to work independently.
• Friendly attitude in the face of adversity.
• Attention to detail while working in fast-paced environment with multiple projects.
• Ability to work cross-functionally and to coordinate communication across diverse work groups.
• Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.
• Reliable transportation.

Requirements:

• High school diploma required. Associate or bachelor’s degree in business, hospitality management, or similar field is preferred.
• 2+ years management experience - quick serve restaurant or retail preferred.
• Open availability.
• Expected to stand approximately 8 hours per day, lift products of <55lbs in weight, stoop and bend.
• Microsoft Office proficient.
• Knowledgeable of general POS functionality.
• Excellent communication skills.
• Ability to give and receive feedback.
• ServSafe certified.
• Employee must be able to tolerate exposure to food allergens.

Benefits:

Paid Vacation

Flexible schedule

Employee discount

Health Insurance

Smoothie King has grown to include over 1,100 units operating in 33 states, the Caymans, Trinidad, and the Republic of Korea.
What makes Smoothie King so successful? A genuine commitment to helping people live healthier lives through nutrition. It’s been more than 40 years since
Steve invented the nutritious and delicious drink now known as a smoothie. In that time, Smoothie King has expanded its menu to include a wide selection of healthy snacks and high-quality nutritional products.
They’re not just good; they’re good for you.

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