We are a premier hybrid stlye restaurant, full service breakfast , lunch cafe , with a smaller togo coffee bakery concept as well, expanding throughout the the East and West coast cities. Our commitment to culinary excellence, warm hospitality, and sustainable growth has established us as a rising star in the region's vibrant food scene. As we continue to expand our footprint, we're seeking a dynamic and experienced General Manager to lead one of our locations.
Position Overview
As General Manager, you will be responsible for the overall success of your restaurant location, ensuring exceptional food quality, outstanding customer experience, and efficient operations while fostering a positive team culture. You will work closely with our executive chef team to maintain our culinary standards while achieving business goals.
Key Responsibilities
Oversee daily restaurant operations including food preparation, service, and customer satisfaction
Lead, mentor, and develop a high-performing team through effective hiring, training, and performance management
Ensure consistent food quality, presentation, and service standards in partnership with culinary team
Manage financial performance including sales, labor costs, food costs, and overall profitability
Implement and maintain company policies, procedures, and standards
Create and foster a positive, inclusive work environment focused on teamwork and excellence
Develop and execute local marketing initiatives to drive sales and community engagement
Maintain restaurant facilities, equipment, and systems in excellent working condition
Ensure compliance with health, safety, and food handling regulations
Qualifications
3+ years of restaurant management experience, preferably in fast casual or chef-driven concepts
Proven track record of successful P&L management and driving revenue growth
Strong leadership abilities with experience building and developing high-performing teams
Passion for food and deep understanding of culinary operations
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Proficiency with restaurant POS systems and management software
Ability to work in a fast-paced environment with changing priorities
ServSafe certification required
Benefits
Competitive salary with performance-based bonuses
Health, dental, and vision insurance
Paid time off and sick leave
Growth opportunities within an expanding restaurant group
Numbers & Facts
Location
Philadelphia, Pennsylvania
Website
http://ftkhospitality.com/
Skills
Bakeryunmatched
Communication Skillsunmatched
Cook Dishesunmatched
Corporate Policiesunmatched
Culinary Operationsunmatched
Customer Experienceunmatched
Customer Satisfactionunmatched
Detail Orientedunmatched
Financial Managementunmatched
Food Presentationunmatched
Food Qualityunmatched
Food Safetyunmatched
Food Servicesunmatched
Interpersonal Skillsunmatched
Leadershipunmatched
Maintain Complianceunmatched
Marketingunmatched
Mentoringunmatched
Operationsunmatched
Performance Managementunmatched
Point of Sale (POS) Systemsunmatched
Problem Solving Skillsunmatched
Profit & Lossunmatched
Profit & Loss Managementunmatched
Regulationsunmatched
Restaurantunmatched
Revenue Growthunmatched
Safety Complianceunmatched
Salesunmatched
ServSafe Certificationunmatched
Systems Administration/Managementunmatched
Team Playerunmatched
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