General Manager

Position Title: General Manager / Market Leader
Location: Shelby Township, MI
Salary: $135,000-$150,000 Per Year
Incentives: Annual / Quarterly Bonus + Equity
Relocation Assistance: Available 

Position Overview:

The Market Leader is responsible for the overall productivity and profitability of the market they service. This position will balance Safety, Quality, Productivity, Employee Engagement and Market Growth to achieve business goals in the area of Sales, Customer Net Promoter Score, Employee Engagement, Profitability and Growth, including retention of current customers, addition of new customers and the expansion of Service Lines. Responsibilities include leading, coaching, developing and engaging the Sales team and support staff, to achieve profitable, sustainable growth for the market.

In this role, you will have the opportunity to work outside and visit beautiful properties. You’ll apply your expertise to ensure the health and well-being of each client’s landscape, as well as manage and mentor your team.

What a day is like:

Your management focus will be threefold, Sales, Operations, and Administration.  You will develop sales targets, monitor performance, and carry out program guidelines to achieve customer satisfaction while ultimately achieving or exceeding budgets.  Your oversight of operations will ensure maximum productivity and safety.  You will manage the fleet and branch resources to perform all services on time, while meeting our high standards and regulatory compliance.  Finally, you will oversee the proper administration of all paperwork and data entry, implement guidelines, and initiate process improvement sessions to continually improve processes and procedures.

What kind of person are we looking for? 

• Degree in Business Management, Operations, Horticulture, Turf Management, Environmental Sciences, or equivalent experience
• Successful track record of selling residential and/or commercial services through a branch-based business
• Demonstrated people leadership skills, including coaching, developing, and retaining sales, office, and hourly field production team members while building a highly engaged branch culture
• Previous P&L responsibility and operations management experience, with accountability for revenue growth, profitability, and operational performance
• High degree of proficiency analyzing data and drawing insights to inform business decisions

• Current state-required pesticide/applicator license(s), or willingness and ability to obtain required licensing

• Management experience within the lawn care, pest control, or landscaping  industries
• Strong operational and logistics capabilities, with experience managing day-to-day field operations, scheduling, routing, capacity, and service delivery

• Knowledge of lawn care, turf management, pest control, or plant health care

Why you will love working here:

• Professional growth: Access ongoing training, development, and continuing education opportunities to support your growth and expertise.
• Industry-leading teams: Work alongside experienced, highly trained professionals with a shared commitment to exceptional service, quality, and safety.
• Collaborative environment: Partner with knowledgeable leaders and subject matter experts across the organization, with opportunities to share ideas, solve problems, and make an impact.
• Competitive total rewards: Receive a competitive compensation and benefits package, including medical and dental coverage, paid time off, a vehicle program, performance-based incentive opportunities, equity, and a company-matched 401(k).

What is essential:

• A Valid U.S. Driver’s license  
• Must be authorized to lawfully work in the U.S.

Physical demands of this role:

• These physical demands described must be met by an employee to successfully perform the essential functions of this job. While performing the duties of the job, the employee is subject to frequently lift and/or move up to fifty (50) pounds.  

We want everyone to be able to identify and achieve their own version of success, which means giving each team member the room and opportunity to grow. To ensure that everyone has the best chance to succeed, we invest heavily in training and continuing education. We make it easy for you to reach out and get the help you need, even when it’s from the other side of the country. This means actively fostering a collaborative culture where we come together to learn from each other and help each other succeed. We pride ourselves on creating an environment where each employee has the resources and opportunities to advance his or her career and become a go-to subject matter expert. That’s why we often say that when you work here, you thrive here. 

Thrive Brands is an equal opportunity employer and a Drug Free Workplace