General Manager: Spa Sales And Operations

Hand & Stone
  • Rockwall, TX
  • Autofill and Review
30+ days ago

Job Description

Now Hiring Spa Manager!

Hand and Stone Massage and Facial Spa is seeking a full-time spa manager for our full-service spa. The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service.

Spa Manager Performance will be based on the following metrics:

  • Membership Conversion -you understand how to coach and motivate your spa team to educate and delight your clients, so they join our Lifestyle Program.
  • Revenue -you understand how to drive revenue via scheduling, marketing and upgrading services.
  • Recruiting -you are passionate about building a team of passionate spa professionals!
  • Operations -you measure and deliver results, create a strong member base, and deliver a consistently excellent client experience!

What you need to succeed in this role:

  • 2 to 3 years management experience in the salon/spa, retail, or hospitality industry
  • Flexible schedule -this role requires a variety of hours which may include nights and a weekend day.
  • Ability to promote the benefits of massage and skin care services.

Numbers & Facts

LocationRockwall, TX

Skills

  • Coachingunmatched
  • Customer Experienceunmatched
  • Customer Support/Serviceunmatched
  • Hospitality and Tourismunmatched
  • Marketingunmatched
  • Massage Therapyunmatched
  • Metricsunmatched
  • Operational Measurementunmatched
  • Retailunmatched
  • Sales Managementunmatched
  • Sales Operationsunmatched
  • Skin Careunmatched
  • Spa Servicesunmatched
  • Stone Massageunmatched
  • Team Buildingunmatched
  • Team Lead/Managerunmatched

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