General Manager – Papa Johns
Full-Time • 50 HRS/week
Papa Johns is hiring a results‑driven General Manager to lead daily operations, grow sales, and build a high‑performing team. This role requires strong leadership, accountability, and hands‑on operational excellence.
Responsibilities
- Lead daily store operations and ensure excellent customer service.
- Work average 50 hours/week with required presence on peak business days (Halloween, Super Bowl, holidays, long weekends).
- Recruit, train, and develop team members and future Shift Leaders.
- Maintain full training compliance and accurate Pizza Academy records.
- Control food, labor, and mileage costs.
- Complete precise weekly inventory counts and address variances.
- Manage cash handling, deposits, and shift accountability.
- Keep store inspection‑ready at all times (cleanliness, dough management, product dating, equipment).
- Oversee cleaning schedules, preventive maintenance, and equipment care.
- Execute local store marketing to drive sales.
Success Metrics
- Customer Feedback (SMG) scores meet or exceed corporate standards.
- Food cost variance within 0.50% of target.
- Store remains inspection‑ready every shift.
- Completion of MDP Advance training within 90 days.
Requirements
- Prior restaurant or retail management experience
- Pizza experience preferred
- Previous Papa Johns Shift Leader experience is highly desirable
- Strong leadership, communication, and problem‑solving skills
- Ability to work evenings, weekends, and peak business days
- High sense of urgency, dependability, and accountability
Benefits
- Competitive pay + performance incentives.
- Growth opportunities within a strong franchise organization.
- Ongoing training and leadership development.
Work schedule
- 8 hour shift
- Weekend availability
- Holidays
- Overtime
Supplemental pay
- Bonus pay
Benefits
- Flexible schedule
- Referral program
- Employee discount
- Paid training