General Manager

Procare Property Services

West Chester, Pennsylvania
30+ days ago

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Skills

Budget Managementunmatched
Business Developmentunmatched
Communication Skillsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Customer Service Evaluationunmatched
Exceeded Sales Goalunmatched
Gross Marginunmatched
Groundskeepingunmatched
Health Insuranceunmatched
Landscapingunmatched
Leadershipunmatched
Operationsunmatched
Operations Managementunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Production Controlunmatched
Profit & Lossunmatched
Property Maintenanceunmatched
Property Managementunmatched
Quality Controlunmatched
Revenue Growthunmatched
Sales Closing Skillsunmatched
Strategic Planningunmatched
Team Lead/Managerunmatched
Telephone Skillsunmatched
Up-Sellingunmatched

Description

Benefits:

401(k)
Bonus based on performance
Competitive salary
Health insurance

General Manager

Procare Property Services – West Chester, PA

Position Overview

Procare Property Services is seeking a high-level, results-driven General Manager to lead and scale our commercial and residential divisions.

This is not an entry-level management role. We are looking for someone who has successfully operated or managed a landscaping company generating $5M+ in annual revenue and understands what it takes to grow, systemize, and lead at a high level.

The General Manager will be responsible for overseeing operations, driving revenue growth, building strong teams, and executing our vision of becoming a regional leader in commercial landscaping and snow management while maintaining premium residential services.

Key Responsibilities

Operations Leadership

Oversee all operations across:
- Commercial landscape maintenance & enhancements
- Snow & ice management
- Residential maintenance, design/build & outdoor living
Ensure all work is completed efficiently, profitably, and to company standards
Implement systems for scheduling, routing, production, and quality control
Drive operational scalability using both internal teams and subcontractors

Team Management & Accountability

Lead and manage:
- Crew leaders
- Field teams
- Subcontractors
Build a strong leadership structure within the company
Recruit, train, and retain high-performing employees
Hold team members accountable to performance standards

Sales & Revenue Growth

Drive growth in:
- Commercial maintenance & snow contracts
- Residential design/build projects and maintenance
Build relationships with property managers, HOAs, and key clients
Assist in estimating, proposals, and closing deals
Identify and execute upsell and expansion opportunities

Financial Oversight

Manage budgets, job costing, and overall profitability
Monitor and improve:
- Gross margins
- Labor efficiency
- Production rates
Ensure all divisions meet or exceed financial targets

Client Experience

Maintain high-level relationships with key accounts
Ensure strong communication and responsiveness
Resolve escalated issues quickly and professionally
Drive long-term retention and referral growth

Strategic Execution

Help scale Procare into a multi-state operation
Build systems that support long-term growth
Align daily operations with company revenue goals
Work directly with ownership on strategic initiatives

Required Experience

Proven experience operating or managing a landscaping company doing $5M+ in annual revenue
5+ years of experience in landscaping, snow management, or related field
3+ years in a senior leadership role (Operations Manager, General Manager, etc.)
Strong understanding of:
- Commercial landscaping operations
- Snow & ice management
- Residential design/build (preferred)

Ideal Candidate

Proven leader who has scaled or helped scale a company
Strong in both operations and business development
Highly organized and systems-driven
Comfortable holding people accountable
Growth-minded and results-oriented

Compensation & Incentives

Competitive base salary
Performance-based bonuses tied to:
- Revenue growth
- Profitability
Paid holidays

Why Join Procare Property Services?

Established company with 15+ years in business
Strong mix of commercial and high-end residential work
Opportunity to play a key leadership role in scaling the company
Clear path to growth and leadership impact

Compensation: $90,000.00 - $150,000.00 per year

WHO WE ARE

Procare is an exceptional lawn care, landscaping and outdoor lighting company.
My name is Ryon and I started cutting lawns and doing cleanups in my Downingtown neighborhood as a kid to earn extra money. I started Procare Property Services because landscaping is my passion. I love making outdoor spaces look beautiful.

Procare Property Services is a professional team of property maintenance experts. Procare Property Services provides landscaping, lawn maintenance, lawn fertilization, outdoor lighting, hardscaping & commercial snow and ice management. Our employees are always neatly dressed and respectful. Our customers satisfaction is 100% guaranteed. Procare Property Services is a fully licensed and insured family owned local business and we want our customers to feel as they are part of the family.

OUR GUARANTEE

Procare Property Services has been looking for ways to be ‘different’ since day one.

Before we had a reputation for great customer service and excellent quality we had to find a way to convince potential customers to use our service.

So we became the first lawn and landscape company to Guarantee Lawn Care and Landscaping. Not just any guarantee… anyone can say satisfaction guaranteed. We got specific, put it in writing, posted it on our website and made our guarantee bold.

OUR CORE VALUES

We Value Our Customers

Procare Property Services is still one of the few to actually answer the phones every time our customers call. We actually get out of the office and out of our trucks to work with our teams and train them. We discuss safety. Communication. We do not hire new employees, hand them the keys, and hope they drive safely and trim your shrubs correctly.

We re-train every new hire to our standards. And our standards are tough. Many new hires don’t last more than a week with our company. Only the really good ones.

When I started Procare, all I knew to do was to take great care of our customers.
Many customers have sent us hand written notes of appreciation. Many frequently email quick notes of thanks. We never got around to asking our clients for testimonials. They just came – and keep coming.

Procare has over 1000+ happy customers

Careers

If you’re considering a career in landscaping or hardscaping, look no further than Procare Property Services. Ever since our founder Ryon was just a Downingtown kid helping his neighbors out with their landscaping chores and regular maintenance, Procare Property Services has looked out for Chester County residents with pride.

Whether you dream of a job where you can create unique outdoor spaces, or you take pride in beautifying landscapes, you’ll feel right at home on our team. Chester County residents take pride in their sprawling acreage, so there’s a constant need for landscape design and hardscape innovation for our loyal and growing clientele. Starting a hardscaping and landscaping career at Procare Property Services means being a part of the cutting edge — pun intended! — of property care techniques and commitment to our clients’ 100% satisfaction.