General Manager
Procare Property Services – West Chester, PA
Position Overview
Procare Property Services is seeking a high-level, results-driven General Manager to lead and scale our commercial and residential divisions.
This is not an entry-level management role. We are looking for someone who has successfully operated or managed a landscaping company generating $5M+ in annual revenue and understands what it takes to grow, systemize, and lead at a high level.
The General Manager will be responsible for overseeing operations, driving revenue growth, building strong teams, and executing our vision of becoming a regional leader in commercial landscaping and snow management while maintaining premium residential services.
Key Responsibilities
Operations Leadership
- Oversee all operations across:
- Commercial landscape maintenance & enhancements
- Snow & ice management
- Residential maintenance, design/build & outdoor living
- Ensure all work is completed efficiently, profitably, and to company standards
- Implement systems for scheduling, routing, production, and quality control
- Drive operational scalability using both internal teams and subcontractors
Team Management & Accountability
- Lead and manage:
- Crew leaders
- Field teams
- Subcontractors
- Build a strong leadership structure within the company
- Recruit, train, and retain high-performing employees
- Hold team members accountable to performance standards
Sales & Revenue Growth
- Drive growth in:
- Commercial maintenance & snow contracts
- Residential design/build projects and maintenance
- Build relationships with property managers, HOAs, and key clients
- Assist in estimating, proposals, and closing deals
- Identify and execute upsell and expansion opportunities
Financial Oversight
- Manage budgets, job costing, and overall profitability
- Monitor and improve:
- Gross margins
- Labor efficiency
- Production rates
- Ensure all divisions meet or exceed financial targets
Client Experience
- Maintain high-level relationships with key accounts
- Ensure strong communication and responsiveness
- Resolve escalated issues quickly and professionally
- Drive long-term retention and referral growth
Strategic Execution
- Help scale Procare into a multi-state operation
- Build systems that support long-term growth
- Align daily operations with company revenue goals
- Work directly with ownership on strategic initiatives
Required Experience
- Proven experience operating or managing a landscaping company doing $5M+ in annual revenue
- 5+ years of experience in landscaping, snow management, or related field
- 3+ years in a senior leadership role (Operations Manager, General Manager, etc.)
- Strong understanding of:
- Commercial landscaping operations
- Snow & ice management
- Residential design/build (preferred)
Ideal Candidate
- Proven leader who has scaled or helped scale a company
- Strong in both operations and business development
- Highly organized and systems-driven
- Comfortable holding people accountable
- Growth-minded and results-oriented
Compensation & Incentives
- Competitive base salary
- Performance-based bonuses tied to:
- Revenue growth
- Profitability
- Paid holidays
Why Join Procare Property Services?
- Established company with 15+ years in business
- Strong mix of commercial and high-end residential work
- Opportunity to play a key leadership role in scaling the company
- Clear path to growth and leadership impact
WHO WE ARE
Procare is an exceptional lawn care, landscaping and outdoor lighting company.
My name is Ryon and I started cutting lawns and doing cleanups in my Downingtown neighborhood as a kid to earn extra money. I started Procare Property Services because landscaping is my passion. I love making outdoor spaces look beautiful.
Procare Property Services is a professional team of property maintenance experts. Procare Property Services provides landscaping, lawn maintenance, lawn fertilization, outdoor lighting, hardscaping & commercial snow and ice management. Our employees are always neatly dressed and respectful. Our customers satisfaction is 100% guaranteed. Procare Property Services is a fully licensed and insured family owned local business and we want our customers to feel as they are part of the family.
OUR GUARANTEE
Procare Property Services has been looking for ways to be ‘different’ since day one.
Before we had a reputation for great customer service and excellent quality we had to find a way to convince potential customers to use our service.
So we became the first lawn and landscape company to Guarantee Lawn Care and Landscaping. Not just any guarantee… anyone can say satisfaction guaranteed. We got specific, put it in writing, posted it on our website and made our guarantee bold.
OUR CORE VALUES
We Value Our Customers
Procare Property Services is still one of the few to actually answer the phones every time our customers call. We actually get out of the office and out of our trucks to work with our teams and train them. We discuss safety. Communication. We do not hire new employees, hand them the keys, and hope they drive safely and trim your shrubs correctly.
We re-train every new hire to our standards. And our standards are tough. Many new hires don’t last more than a week with our company. Only the really good ones.
When I started Procare, all I knew to do was to take great care of our customers.
Many customers have sent us hand written notes of appreciation. Many frequently email quick notes of thanks. We never got around to asking our clients for testimonials. They just came – and keep coming.
Procare has over 1000+ happy customers
Careers
If you’re considering a career in landscaping or hardscaping, look no further than Procare Property Services. Ever since our founder Ryon was just a Downingtown kid helping his neighbors out with their landscaping chores and regular maintenance, Procare Property Services has looked out for Chester County residents with pride.
Whether you dream of a job where you can create unique outdoor spaces, or you take pride in beautifying landscapes, you’ll feel right at home on our team. Chester County residents take pride in their sprawling acreage, so there’s a constant need for landscape design and hardscape innovation for our loyal and growing clientele. Starting a hardscaping and landscaping career at Procare Property Services means being a part of the cutting edge — pun intended! — of property care techniques and commitment to our clients’ 100% satisfaction.