General Outpatient Behavioral Health Manager
Department: Behavioral Health
Employment Type: Full Time
Location: East Providence - Adams Farley
Reporting To: Director of Outpatient Services
Compensation: $98,000 - $108,000 / year
Description
Make a Meaningful Impact. Lead with Purpose.
Are you a seasoned behavioral health clinician ready to step into a leadership role where your work shapes the lives of adults, children, and families across your community? EBCAP is looking for a dynamic and compassionate Program Manager to lead our Certified Community Behavioral Health Clinic (CCBHC) outpatient program.
This is more than a management role - it''s an opportunity to champion trauma-informed, recovery-oriented care while building and supporting a team of dedicated clinicians doing meaningful work every day.
What You'll Do
You''ll provide clinical and administrative leadership for a multidisciplinary outpatient team serving individuals with mental health, substance use, and co-occurring conditions. Day to day, you''ll:
- Supervise and mentor outpatient clinicians, case managers, and support staff
- Drive timely patient access, engagement, and continuity of care
- Ensure excellence in clinical documentation, treatment planning, and evidence-based practice
- Monitor productivity, scheduling, and operational performance metrics
- Partner with primary care, quality improvement, and leadership teams to deliver integrated, whole-person care
- Lead staff recruitment, onboarding, professional development, and performance evaluations
- Support crisis response, risk management, and patient safety initiatives
What We're Looking For
- Master''s degree in Social Work, Counseling, or related behavioral health field
- Active Rhode Island LICSW or LCDP license
- 5+ years of behavioral health clinical experience
- Prior supervisory or program management experience
- Strong clinical judgment, leadership skills, and a collaborative spirit
Core Competencies
- Strong clinical supervision skills
- Strong clinical judgment and problem-solving abilities.
- Strong leadership, organizational, and communication skills.
- Ability to build collaborative relationships across multidisciplinary teams.
- Commitment to quality improvement, patient-centered care, and staff development.
- Proficiency in EHR systems and Microsoft Office applications.
Benefits
For Full-Time Employees Working 30-40 hours per week, EBCAP offers:
- Subsidized, comprehensive medical (BCBSRI) and dental (Delta Dental) insurance plans
- Supplemental vision insurance (Delta Dental)
- Voluntary medical and dependent care flexible spending accounts
- Up to 3% matching 403(b) retirement plan
- Employer-paid life insurance
- Generous paid time off including vacation, holidays, personal days, and sick time
- Mileage reimbursement
- Tuition reimbursement
- Employer-paid professional development
- Employee assistance program