General Service Technician – Speed Rack Inspection & Quality Control

Major Automotive | Plano, TX

Pay: $40,400 – $56,800 Annually
Job Type: Full-Time
Schedule: Monday – Friday | 7:30 AM – 6:00 PM

About Major Automotive

Major Automotive is a rapidly growing, independently owned automotive repair facility in Plano, Texas. We pride ourselves on delivering exceptional workmanship, comprehensive vehicle inspections, and an outstanding customer experience.

We're seeking a motivated, detail-oriented General Service Technician to join our dedicated Speed Rack Team, responsible for inspecting every vehicle entering our facility and ensuring completed repairs meet our quality standards.

This is a specialized inspection and quality control position, not a mechanical repair position. You'll work alongside experienced, high-level technicians while playing a critical role in our inspection process, repair recommendations, and overall customer experience.

Key Responsibilities

• Speed Rack Inspections: Perform comprehensive vehicle health checks on every vehicle entering our facility.
• Digital Vehicle Inspections (DVIs): Complete accurate, detailed inspections using our digital inspection software.
• Repair Recommendations: Identify and document maintenance needs, safety concerns, worn components, and potential mechanical issues.
• MotoVisuals: Utilize MotoVisuals to help customers better understand recommended maintenance and repairs.
• Photo & Video Documentation: Capture clear, professional photographs and videos supporting inspection findings and recommendations.
• Quality Control: Perform final quality inspections after repairs are completed by our experienced technicians.
• Post-Repair Verification: Verify that authorized repairs have been completed correctly, including road testing when appropriate.
• Communication: Work closely with service advisors and technicians to ensure inspection findings and recommendations are accurately communicated.
• Inspection Efficiency: Maintain a consistent, organized inspection workflow to minimize vehicle downtime and keep production moving.
• Shop Cleanliness: Maintain a clean, organized, and professional work environment, including inspection bays, equipment, tools, and shared shop areas.
• Brand Appearance: Take ownership of maintaining the facility's professional presentation, ensuring workspaces and customer-visible areas reflect Major Automotive's standards.
• Professional Appearance: Maintain a clean, well-groomed appearance, wear designated company uniforms, and represent the Major Automotive brand professionally at all times.
• Quality Standards: Help prevent comebacks by identifying overlooked concerns and ensuring vehicles meet company standards before delivery.

Qualifications

• Previous automotive experience is preferred.
• Strong understanding of automotive systems, maintenance requirements, and common mechanical failures.
• Ability to recognize worn, damaged, or unsafe vehicle components.
• Excellent attention to detail and organizational skills.
• Comfortable using digital inspection software and automotive technology.
• Strong written and verbal communication skills.
• Valid driver's license with an acceptable driving record.
• Ability to work efficiently in a fast-paced, team-oriented environment.
• Commitment to maintaining a clean workspace, professional appearance, and company presentation standards.
• Dependable, coachable, and committed to delivering consistent results.

What We're Looking For

Our ideal candidate understands that a great inspection is the foundation of a great repair experience.

We're looking for someone who demonstrates:

• Attention to Detail: Performs thorough inspections without overlooking important vehicle concerns.
• Integrity: Provides honest, accurate recommendations based on actual vehicle conditions.
• Sense of Urgency: Maintains inspection efficiency without sacrificing quality.
• Accountability: Takes ownership of inspection accuracy, final quality control, and shop presentation.
• Professionalism: Maintains excellent personal grooming, a clean uniform, and a professional appearance.
• Pride in the Workplace: Takes initiative to keep the facility clean, organized, and representative of our brand.
• Positive Energy: Contributes to a productive, professional team environment.
• Coachability: Welcomes feedback and continuously works to improve.
• Teamwork: Collaborates with service advisors and technicians to deliver a seamless customer experience.

Compensation & Benefits

• Annual Compensation: $40,400 – $56,800, depending on experience and qualifications.
• Health, dental, and vision insurance.
• Paid time off (PTO).
• Paid training and professional development.
• Opportunities for career advancement.
• Modern automotive facility with professional inspection equipment and technology.
• Supportive, performance-driven work environment.

Join Our Team

At Major Automotive, we believe every vehicle deserves a thorough inspection and every customer deserves confidence in the work performed.

As part of our Speed Rack Team, you'll play an essential role in identifying vehicle needs, supporting our service advisors, maintaining our facility's professional appearance, and ensuring completed repairs meet our quality standards.

We're looking for someone who takes pride not only in the quality of their work, but also in their appearance, their workspace, and the reputation of the company they represent.

If you're mechanically knowledgeable, detail-oriented, professional, and committed to doing things right the first time, we want to hear from you.

Apply today and become part of the Major Automotive team!