Communication Skills, Customer Support/Service, Data Entry, Detail Oriented, Housekeeping/Cleaning, Identify Issues, Interpersonal Skills, Inventory Reports, Multitasking, Organizational Skills, Presentation/Verbal Skills, Price Tags, Retail, Sales, Telephone Skills
Gift Shop Sales Associate
Ohio City - Cleveland, OH 44113
Essential Functions and Duties
- Responsible for being the customer advocate, while consistently representing GLBC in a positive manner
- Responsible for carding all patrons under the age of 30
- Follows all procedures for selling alcohol safely
- Enthusiastically greet guests, answer questions, and offer suggestions regarding merchandise
- Counts and balances cash drawer; and adheres to proper cash handling procedures
- Straightens and folds merchandise throughout the shift
- Restocks shelves from in house supplies
- Dusts all shelves, cleans all glasses, including windows, shelves and counter, empties waste basket and vacuums throughout shift
- Continually checks for faulty merchandise, removes from shelves, tags reason for it removal, records in inventory log, and reports to Store Supervisor
- Audits and updates all price tags
- Checks beer expiration dates and ensures proper rotation
- Price tags all received merchandise
- Answers telephone and forwards calls where appropriate
- Completes data entry as needed
- Other duties and projects as assigned
Required Qualifications
- A minimum of 2 years of prior retail experience is required
- Solid verbal communication skills
- Exceptional interpersonal and customer service skills
- Ability to stay organized under pressure and make spontaneous decisions
- Must be detail oriented with a proven ability to manage multiple tasks and troubleshoot when necessary
- Must be computer savvy
- Ability to lift up to 60 pounds
- Flexible scheduling with majority of hours during nights and weekends (Sunday availability is required)
G
Great Lakes Brewing Company