Gigi's Host

Job Title:       Gigi’s Host

Department:  Food & Beverage

Reports To:    Restaurant Manager

Status:            Full-Time or Part-Time, Seasonal

Pay:                $20 - $22 per hour

Location:        Gurney’s Resorts & Seawater Spa, Montauk, NY

About Us:
Gurney’s Resorts & Seawater Spa is a premier luxury destination offering unparalleled oceanfront experiences in Montauk. Our mission is to create a unique, effortlessly elegant experience for our guests.

Job Summary:
The Host at Gigi’s is the first point of contact for our guests, setting the tone for their dining experience. This role requires a polished, engaging, and service-oriented professional who thrives in a fast-paced environment while maintaining a gracious demeanor.

Key Responsibilities:

• Greet guests warmly and sincerely as they arrive, creating an inviting first impression.
• Manage reservations and walk-in seating using the restaurant’s reservation system.
• Escort guests to their tables and present menus in a courteous and efficient manner.
• Coordinate with servers and management to ensure smooth table turnover and optimal seating flow.
• Provide accurate wait times and keep guests informed during peak periods.
• Maintain a clean and organized host stand, entryway, and lobby area.
• Assist with answering phones, taking reservations, and responding to guest inquiries.
• Support the service team as needed to ensure exceptional guest experience.
• Uphold Gurney’s service standards and brand values at all times.

Qualifications:

• Previous hosting or guest service experience in a high-volume, upscale dining environment preferred.
• Strong interpersonal and communication skills with a polished, professional presence.
• Ability to remain calm and gracious under pressure.
• Experience with reservation systems (e.g., OpenTable, Resy) a plus.
• Flexible schedule, including nights, weekends, and holidays.
• Must be able to stand and walk for extended periods.

Physical Requirements:

• Must be able to stand and walk for extended periods of time.
• Must be able to carry up to 20 lbs

Pay Range and Compensation Package:

• $20.00-$22.00 per hour.
• Paid time off.
• Employee discounts on accommodations, dining, and spa services.
• Opportunities for professional development and career growth.