Global Clinical Order Manager

Global Clinical Order Manager
South San Francisco, CA
12 Months

PTDS Global Clinical Supply Chain Management department packages and distributes Investigational Medicinal Products (IMPs) required for client's clinical trials.
The Global Clinical Order Management (GCOM) team prepares all packaging orders produced at our clinical packaging facilities in Kaiseraugst and South San Francisco.
The GCOM Tasks & Responsibilities include:
Manage in-house packaging orders and drive the on-time in-full delivery of IMPs.
Be accountable for setting up Standard Packaging Designs in cooperation with the Clinical Supply Chain Lead (CSCL), other Production Enablement teams like Materials Management and Artworks Management, the Master Data Deployment team, Packaging Operations, and Quality Units.
Manage operational issues and discrepancies with Quality Units. Escalate any major in-house packaging-related issue with an impact on the end-to-end timeline to the CSCL.
Enable the Medication Randomization process for blinded studies.

Job Requirements

• 6+ years of experience in the pharma industry and/or supply chain management
• ERP system experience, e.g. SAP, OMP or APO
• Excellent verbal and written communication skills in English; German skills are beneficial
• Bachelor degree in relevant field
• APICS or SCOR certification (or equivalent), PMP/Operational Excellence/Six Sigma/Lean training or associated relevant experience are a strong plus
• Competencies
• Customer and patient focused, ability to create trusting relationships with business partners
• Well organized, high level of planning skills, high attention to detail, thorough learner
• Ability to work independently and set priorities, proactive, adaptable
• GMP compliance mindset, strong problem-solving and decision-making skills
• Actively manages her or his career to pursue personal development and growth
• Project management skills and/or process performance improvement skills are a plus
• High cultural awareness and social competence to enable global collaboration

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