Job Description
Title: Global Mobility Specialist
Location: Austin, TX (Onsite)
6 Months Contact
KEY RESPONSIBILITIES:
THE PERSON:
PREFERRED EXPERIENCE:
ACADEMIC CREDENTIALS:
Under-graduate degree preferred.
Location: Austin, TX (Onsite)
6 Months Contact
KEY RESPONSIBILITIES:
- Case management of employee moves which can be domestic, across country and Legal Entities. Track employee status for move in concert with key stakeholders such as Payroll, Benefits, Immigration and manage HR Transactions for moves.
- Track all employee mobility in a centralized tracker and report out status weekly to Global Mobility Leader. Escalate issues quickly.
- Participate in vendor reviews.
- Train Talent Acquisition Recruiters on vendor mobility tool, support questions
- Communicate with employees on status, answer questions.
- Audit weekly vendor files of employee moves to ensure accuracy of information in vendor and HR systems.
- Audit weekly invoices and prepare for leader approval before submitting to Finance for payment. Triage and resolve billing issues with the vendor.
- Contribute to creation of HR, Manager and employee frequently asked questions.
- Keep HR Global Mobility site updated with latest vendor, program and legal information.
- Provide information, guidance, and support to internal departments and external service providers.
- Demonstrated operational expertise in providing high quality customer service as well as day to day administration execution
THE PERSON:
- Looking for someone with global mobility or HR operations experience who can support a small team in a fast-paced environment. Key skills are:
- Strong organizational and process development skills
- Flexible (working across different time zones)
- Quick learner who is able to work and find a sense of order in ambiguity
- Team player, critical thinker with strong analytical skills
- Strong Global Mobility background
- Experience working with Global Mobility processes, best practices, policies and metrics
- Strong customer service skills with ability to build relationships quickly
- Know when empowered to make a decision, and when to escalate
- Knowledge of HR tools, systems and processes and connections with stakeholders
- Excellent communication and stakeholder management skills with a strong attention to detail and accuracy.
- Demonstrated communication skills to collaborate with Manager, HR professionals, and vendors.
- Ability to develop and grasp new processes quickly.
PREFERRED EXPERIENCE:
- Minimum 2 years’ experience supporting corporate relocation including tactical administration of country moves
- Experienced ‘case manager’
- Experience with MS Office Tools and HR systems and processes
ACADEMIC CREDENTIALS:
Under-graduate degree preferred.
Numbers & Facts
| Location | AUSTIN, TX |
| Industry | Computer/IT Services |
| Company Size | 1 to 9 employees |
| Year Founded | 2016 |
| Website | https://www.shglobalsolutions.com |
About Company
SH Global Solutions is a certified Service Disabled Veteran Owned Small Business (SDVOSB) headquartered in Maryland. Established in 2016 to modernize commercial and government technology to mitigate cybersecurity threats and to secure data centers from increasingly more frequent cyber attacks, we specialize in providing Information Technology (IT) solutions and services to government and commercial organizations. Our core areas of core expertise are focused in:
● Datacenter consolidation/optimization - this includes designing, procuring, and installing turnkey secure, modern infrastructure solutions including scalable and modular systems
● Professional program and project management services for large and complex projects
● In-building wireless solutions to enable 5G technology and connect to the growing Internet of Things (IoT)
Our team is comprised of highly skilled and dedicated professionals, uniquely qualified in cutting-edge technology, and engineering, and in the rapid deployment and implementation of new technologies. Our CEO is a retired United States Air Force Colonel and entrepreneur with over 25 years supporting the DOD, US Government agencies, and NATO worldwide.
Skills
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