Global QMS Quality Manager

About Us:

Panelmatic, Inc. was founded in 1957 in Youngstown, OH to serve manufacturing industries with the design and build of custom electrical, instrument, and pneumatic control panels. Our business has sufficiently grown over the years to support expansion for our clients. We have produced control packages for many of America's top corporations in the chemical, environmental, food, pulp and paper, rubber, petroleum, pharmaceutical, glass, metals, and utilities industries. We also deliver equipment for use worldwide. Our rigorous methodology assures compliance with domestic and international standards. We can meet the needs of our diverse clientele from start to finish through sales, design, fabrication, testing, and delivery.

Since 1957, we have been known for our high-quality, custom-built control packages, our comprehensive service, and our technological and manufacturing expertise. This expertise assures you of our ability to handle the largest and most complex packages quickly and efficiently.

Job Summary:

Panelmatic is seeking a detail-oriented and experienced Global QMS Quality Manager. The Global QMS Quality Manager is responsible for supporting, maintaining, and improving the company's Quality Management System across global operations. This role ensures compliance with ISO 9001, customer requirements, regulatory standards, and internal quality policies while driving standardization and continuous improvement throughout the organization.

Job Duties:

• Administer and maintain the global Quality Management System (QMS).
• Develop, review, and control quality procedures, work instructions, forms, and process documentation.
• Coordinate internal and external audits, including certification and surveillance audits.
• Track corrective and preventive actions (CAPA) and verify effectiveness of implemented actions.
• Monitor QMS performance metrics and prepare quality reports for monthly operations reviews and management reviews.
• Manage internal audit program for all global locations. Ensure corrective actions are initiated, implemented and closed for findings from the audits.
• Support document control processes and ensure compliance with document retention requirements.
• Facilitate management, review meetings and follow up on action items.
• Assist process owners with risk assessments, process mapping, and continuous improvement initiatives.
• Support training programs related to quality system requirements and procedures.
• Ensure compliance with ISO 9001, customer requirements, and applicable regulatory standards.
• Manage nonconformance, corrective action, and audit databases within the QMS software platform.
• Collaborate with global sites to standardize quality processes and share best practices.
• Other duties, as assigned.