Global Service Project Coordinator

Job Title: Global Service Project Coordinator

Key Responsibilities

• Coordinate global service projects and supply chain activities across the US, Mexico, and APAC regions to ensure timely execution and alignment with business objectives.
• Monitor project schedules, material availability, shipment progress, delivery commitments, and service fulfillment to support project milestones.
• Collect, consolidate, validate, and analyze operational data from multiple regional teams to support project tracking, supply chain visibility, and business decision-making.
• Maintain and update daily project trackers and operational dashboards covering pack-out units, ITC throughput, APY, TOO, inventory status, and key performance indicators (KPIs).
• Analyze operational performance, identify trends, investigate data discrepancies, and highlight potential risks or inefficiencies affecting project execution and supply chain performance.
• Prepare weekly and monthly reports, data summaries, charts, and business review presentations to communicate project progress, logistics performance, inventory movement, and KPI trends.
• Coordinate with supply chain, logistics, warehouse, production, and engineering teams to manage material movement, shipment arrangements, and project-related requirements.
• Track and follow up on SAP storage location (SLOC) creation, MES data cleanup, inventory discrepancies, bonepile disposition, and other supply chain exceptions affecting project execution.
• Identify project risks, material shortages, logistics delays, and operational issues; use data analysis and cross-functional coordination to support root cause identification and timely resolution.
• Facilitate communication and follow-ups among global teams, including FXG, NV, ITC, Logistics, and Engineering, to ensure alignment on project priorities, deadlines, and deliverables.
• Support process improvement initiatives by analyzing historical data, monitoring performance trends, and recommending improvements to project execution, logistics efficiency, and operational processes.
• Coordinate cross-regional meetings, document key decisions, track action items, and follow up on commitments across different time zones.
• Participate in early-morning or late-evening meetings as needed to support global operations.
• Travel to regional sites as required for project implementation, audits, operational alignment, and issue resolution.

Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Data Analytics, Business Analytics, Project Management, Operations Management, or a related field.
• 2–3 years of experience in project coordination, supply chain, logistics, business operations, or data analysis.
• Strong analytical skills, with the ability to collect, organize, validate, and interpret operational data and translate findings into actionable insights.
• Proficiency in Microsoft Excel, including pivot tables, lookup functions, data visualization, and reporting; experience with Power BI or other dashboard tools is preferred.
• Familiarity with SAP, MES, ERP systems, inventory management, logistics coordination, and supply chain processes.
• Experience tracking KPIs, preparing management reports, identifying performance trends, and supporting data-driven decision-making.
• Strong organizational, communication, and problem-solving skills, with the ability to manage multiple projects and priorities.
• Ability to collaborate effectively with global teams and manage communication across different time zones.
• Fluency in both English and Chinese, including verbal and written communication.
• Willingness to travel to regional sites as required.

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