Gondolier Supervisor

DOCK SUPERVISOR- ROLE & RESPONSIBILITIES

The Entertainment Dock Supervisor is responsible for assisting with the daily operation of the Gondola ride at the Venetian Hotel and Casino. This position assists the Program Manager and the Assistant Program Manager in the supervision of the gondoliers, maintenance of proper documentation in accordance with safety guidelines, and performance of exceptional customer service through positive guest interactions. We have immediate openings for Full-time, Part-time and On-call positions.

• Responsible for remaining on the dock at all times during their shift to ensure the gondolas are maintaining proper rotation and are being operated in accordance with Clark County policies and procedures
• Lead pre-shift meetings to discuss notes and directives from Program Manager, modifications to schedule/rotation, and gondola maintenance status; ensure they have all the correct paperwork, supplies, and functioning radios to begin their shift
• Must verify all shift team members have signed in on the appropriate time sheet and a break time has been designated
• Responsible for all paperwork associated with their shift including but not limited to time sheets, dock surveys, maintenance logs, disciplinary forms, and workers compensation documentation
• Administer emergency evacuations and drills as required by Clark County
• Responsible for ensuring policies and procedures are being followed and disciplining and coaching team members accordingly
• Perform other duties as assigned