Goodwill Intern/Volunteer

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”.

At Goodwill of Southwestern Pennsylvania (Goodwill SWPA), we believe in the power of purpose-driven work and the potential of every individual. As an intern, you’ll join a collaborative and inclusive team dedicated to strengthening communities through education, employment, and empowerment. Our culture is rooted in compassion, innovation, and growth—making this an ideal environment to learn, contribute, and make a meaningful impact.

Key Responsibilities

Intern responsibilities may vary by department, but can include:

• Assisting with program development, implementation, and evaluation
• Assisting with retail and/or warehousing management and growth
• Supporting community outreach and engagement initiatives
• Conducting research and compiling data for reports and presentations
• Participating in team meetings and contributing to strategic discussions
• Helping with administrative tasks and project coordination
• Creating content for internal and external communications (e.g., newsletters, social media)

Qualifications

• Currently enrolled in or recently graduated from a college or university program
• Passion for nonprofit work and community impact
• Strong communication and organizational skills
• Ability to work independently and collaboratively
• Proficiency in Microsoft Office
• Interest in learning and growing in a professional or retail management environment
• Commitment to Goodwill’s mission and values

Learning Outcomes

Interns will gain:

• Real-world experience in a dynamic nonprofit organization
• Exposure to cross-functional teams and strategic initiatives
• Enhanced communication, leadership, and project management skills
• Insight into an inclusive workplace culture
• Opportunities to network with professionals and community partners
• A deeper understanding of social impact and workforce development

Program Details

• Location: Goodwill of Southwestern PA Territory (Includes North Central West Virginia)
• Duration: flexible based on academic calendar
• Hours: Part-time (10–20 hours/week) or full-time options available
• Compensation: Unpaid or stipend-based, depending on department and funding
• Application Deadline: Ongoing
• Start Date: Ongoing