Muslim Hands USA is a registered 501(c)(3) non-profit working to alleviate poverty amongst some of the most vulnerable communities around the World. It primarily focuses on improving access to WASH, providing Health, Education, Food Security and Livelihoods, and responding to Emergencies.Position Summary: The Governance and Human Resources Officer is responsible for overseeing the development, implementation, and maintenance of governance, risk, and compliance policies, processes, and procedures for Muslim Hands USA. Additionally, this role involves managing human resources functions to ensure efficient and compliant operations. The incumbent will play a pivotal role in ensuring organizational adherence to statutory requirements, fostering a culture of excellence, and facilitating employee engagement and development.
Key Responsibilities:
Governance:
- Develop, implement, communicate, and maintain governance, risk, and compliance policies, processes, and procedures.
- Ensure compliance with statutory governance requirements by enhancing organizational understanding, maintaining accurate documentation, and providing policy training for staff and board members.
- Lead the organization of board meetings, including agenda preparation, documentation sharing, accurate minute-taking, and action plan monitoring.
- Maintain and update board member records, including declarations of interest and register updates, and manage board member registrations and removals with regulatory authorities.
- Complete due diligence checks for new partners and donors, ensuring documentation accuracy and adherence to IRS requirements.
- Implement and manage a risk management system to protect the organization from harm across various areas including legal, operational, financial, and reputational.
- Manage grant funding processes, including applications, approvals, and compliance.
- Facilitate audits, address audit issues promptly, and escalate as necessary.
Human Resources:
- Serve as the primary point of contact for employees, handling internal and external HR inquiries efficiently.
- Develop relationships with staff at all levels, providing comprehensive HR support through various communication channels.
- Manage the end-to-end recruitment process, from advertising to onboarding, contract issuance, and HR system updates.
- Conduct effective induction sessions for new hires and collaborate with departmental leads to establish appropriate training plans.
- Support department leads in probation reviews, absence management, disciplinary actions, contract variations, and staff departures.
- Promote organizational values, policies, and procedures, ensuring compliance with personnel expectations, safeguarding, health and safety standards, and well-being initiatives.
- Stay abreast of HR policies, trends, and best practices, offering recommendations for continuous improvement and ensuring overall compliance.
- Facilitate employee reviews conducted by line managers, accurately recording issues and assisting in their resolution.
- Proactively identify opportunities for staff development and capacity building through training and feedback mechanisms.
Other Responsibilities:
- Demonstrate adherence to Muslim Hands’ values and ethics in all work-related activities
- Provide support for any additional duties as required.
- Fulfill reasonable responsibilities assigned by the Line Manager.
- Promote and adhere to all Muslim Hands Policies, Procedures, and Professional Practices.
Qualifications and Skills:
- Bachelor’s degree in Business Administration, Human Resources, or related field.
- Proven experience in governance, risk management, compliance, and human resources management.
- Strong understanding of statutory requirements, preferably within the nonprofit sector.
- Excellent communication, organization, and interpersonal skills.
- Ability to work effectively under pressure and manage multiple priorities.
- Proficiency in MS Office Suite and HR software applications.
- Demonstrated commitment to ethical conduct and professional integrity.
Working Conditions: This position operates in a professional office environment. Some flexibility in working hours may be required to accommodate meetings and deadlines. Occasional travel may be necessary for board meetings, training sessions, or other organizational activities. Must be eligible to work in the United States.
Note: This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties may be modified or assigned as needed to support the organization's goals and objectives.
Overview
When, in 1993, the Bosnian War brought devastation to eastern Europe, a community in Nottingham, England, was moved to take action. This small team of volunteers started by collecting money, clothes and medicine for the struggling people of Bosnia.
From this grassroots movement, Muslim Hands has grown into an international aid agency and NGO. Since then we have responded to numerous emergencies worldwide, and established myriad long-term projects like schools, health clinics and livelihood programmes.
Muslim Hands USA is a registered charity (Charity Registration Number: 27-4155655) with the Internal Revenue Service. Delivery of projects outside of USA is through an affiliated Muslim Hands organization.
Muslim Hands is determined not just to provide immediate relief but to battle the root causes of poverty worldwide. We work beyond the immediate needs of communities, ensuring they have sufficient support for the long-term.
Our Vision
At Muslim hands we believe that everyone has the right to an education; access to food and clean water; and the means to support themselves, their family and their community. Our dedication to fighting the root causes of poverty and creating a fairer world for all are inspired by the values of our faith.For this reason, we aim not just to meet their immediate needs but to empower people for the long-term.
We tailor our approach to each individual case, looking for appropriate, sustainable solutions to the problems our beneficiaries face. The projects we deliver have made a massive impact on people’s lives, demonstrating that our donors can make a difference.