Government Badging & Credentialing Specialist

Quadrant, Inc.

Washington, DC

JOB DETAILS
SKILLS
Calendar Management, Communication Skills, Customer Escalations, Customer Support/Service, Data Management, Detail Oriented, Government, Health Plan, High School Diploma, Information/Data Security (InfoSec), Interpersonal Skills, Microsoft Excel, Organizational Skills, Regulations, Security Protocols
LOCATION
Washington, DC
POSTED
8 days ago
Government Badging & Credentialing Specialist
Washington DC
Pay From: $30,000
MUST
Government Badging and Credentialing Specialist
Public trust clearable
Experience with Microsoft Excel for data management, coordination, and reporting.
Ability to adapt to changing security procedures and requirements.
Ability to adapt to changing security procedures and requirements.
Prior experience in a similar role, customer service, or administrative position may be advantageous.
Attention to detail and strong organizational skills.
Excellent interpersonal and communication skills.
Ability to handle confidential information with discretion.
Attend local hiring events 3 - 4 times a month (may vary, depending on the business need).
Perform other job-related duties as assigned.
High School diploma, GED certification.
Duties
Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates, and PIN Resets.
Answering phone calls/email inquiries related to PIV credentials and access control matters.
Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation.
Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
Handle sensitive personal information carefully and adhere to data protection regulations and organizational security protocols.
Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow.
De-escalated problematic customer concerns, maintaining a calm, friendly demeanor.
Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered.
Prepare and maintain spreadsheets tracking the status of new applicant, contractor, and federal employee files.
Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment.


Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act .

About the Company

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Quadrant, Inc.

Quadrant is a full-life cycle staff augmentation agency providing a proven "rapid fire" approach in responding to the needs of our clients. Quadrant offers a comprehensive suite of staffing solutions for organizations in the Healthcare, Medical, Dental, Information Technology, HR and Government contract sectors.

Our clients have come to include some of the largest and most recognized brand named companies in the Washington, DC and Baltimore, MD metropolitan regions. Quadrant is a DOD TOP Secret cleared facility and holds a Maryland Minority Business Enterprise (MBE) and Virginia SWaM certification. Quadrant's clients are rapidly hiring a mix of healthcare, medical, dental, information technology, recruiting and HR professionals.

Quadrant is recognized as the largest Healthcare Staffing agency in the Washington DC area. We support every major healthcare system and thousands of area healthcare practices. Our healthcare division focuses on all clinical and nonclinical staff with the exception of physicians. Our database boasts hundreds of thousands of local screened healthcare professionals; the largest in the area. Our resources enable us to respond to our clients requests quickly, generally within 24 hours of request on mainstream orders.

Our Information Technology clients support a broad mix of commercial and federal government agencies. Our clients include government contractors who support projects with federal agencies such as U.S. Department of Veterans Affairs, National Institutes of Health(NIH), U.S. Customs and Border Patrol, FDA, FBI, USPTO, DHS, DHHS, DOD, DOJ, DOE, DISA, and USPS. In addition to our federal portfolio, Quadrant also supports a range of commercial clients focusing in software, telecom, mobile, web and healthcare development.

Whether you are a job seeker or a company with open positions to fill we will bridge the talent gap. Contact any of our seasoned professional recruiters or account managers and we will walk you through our proven staffing methodology. We offer a consultative approach to both potential employee and employer. We seek the right match, at the right time, every time.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Healthcare Services
FOUNDED
2017
WEBSITE
http://www.quadrantinc.com/