Graduate Admissions Specialist

Posting Details

Position Information

Position Number 999811 Functional Title Graduate Admissions Specialist Position Type Staff Position Eclass EZ - EHRA Non - Exempt Permanent University Information

Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit

The Graduate School performs all administrative functions related to graduate studies at The University of North Carolina at Greensboro (UNCG). Almost 25% of all students at UNCG are graduate students, and 23% of all degrees earned have been at the graduate level. The Graduate School is responsible for creating and maintaining the official graduate student database within the Universitiy's Banner Student Information System for access by all other concerned units on campus. All admissions, activities and issues related to enrolled students, clearance for graduation, assistanships, fellowships, scholarships, health insurance, and awards are administered by the Graduate School.

Position Summary

• Re-Post, Previous Applicants Need Not Re-Apply, Still Under Consideration

This position is located within the graduate admissions unit. It is responsible for managing the application process (compiling, organizing, monitoring, auditing, communicating, etc.) for a designated group of graduate programs. This position also assists in retention efforts of the Graduate School by identifying potential students needing additional assistance and directing them to the appropriate staff or office.

Minimum Qualifications

• Bachelor's Degree

Additional Required Certifications, Licensures, and Certificates Preferred Qualifications Special Instructions to Applicants Recruitment Range $47,972 Org #-Department Graduate School - 11401 Job Open Date 08/25/2026 For Best Consideration Date 10/15/2026 Job Close Date Open Until Filled Yes FTE 1.000 Type of Appointment Permanent If time-limited, please specify end date for appointment. Number of Months per Year 12 FLSA Non-Exempt

Key Responsibilities

____

Percentage Of Time 40% Key Responsibility

Manage the application process for students applying to selected graduate programs and for non-degree seeking students pursuing graduate level courses.

Essential Tasks

• Use Slate and Banner technology, as well as other office equipment, to ensure that applications are processed in a timely manner with accuracy and in alignment with requirements for individual graduate programs and the policies/procedures established within the Graduate School.
• Enter data correctly and/or interpret information on screens to reveal in-depth knowledge of the Banner Student Information module and Slate software.
• Use standard office equipment (computer, printer, copier, scanner, etc.).
• Remain organized and set priorities appropriately when multiple demands are placed on employee's time.
• Establish a daily routine to meet usual demands of position yet remain flexible enough to deal with immediate urgency's that may take priority.
• Identify issues or problems related to use of software and with student applications processes and choose appropriate course of action for resolution of the issues.
• Follow processing guidelines established in The Graduate School to provide timely and high-quality performance.
• Use sound judgment in determining which problems can be resolved individually and when consultation with others is needed.
• Participate in team efforts to improve processes related to applications and admission of graduate students, taking initiative to ask questions, make suggestions, and test new processes.
• Remain reliable in attendance and in attention to Graduate School expectations for professional conduct.
• Assist department/program staff in planning & monitoring processes specific to applicants in their department.
• Consult in advance with other areas of the office that may be affected when practices change or are created. Proactively work to support and sustain collegiality.

Percentage Of Time 20% Key Responsibility

Assist departments with recruitment and retention efforts.

Essential Tasks

• Stay abreast on specific program requirements and deadlines.
• Build and maintain working relationships with faculty and staff to facilitate information sharing.
• Attend recruitment fairs and department events.
• Work with Enrolled Students Services on the academic probation report.
• Provide outreach to these students, directing them to campus resources.

Percentage Of Time 20% Key Responsibility

Assist with records maintenance in The Graduate School.

Essential Tasks

• Ensure that records (electronic and paper) are organized and maintained to permit ease of retrieval.
• Follow Graduate School guidelines for scanning, retention and storage of documents. Use available technology to identify student records for assigned programs that need follow up or have aged out.
• Follow instructions for producing specific and routine reports with Banner or Slate software.
• Identify records that need to be scanned for permanent storage of data and ensure that the task is completed accurately, appropriately, and in a timely manner.
• Follow Graduate School and FERPA guidelines to protect confidentiality and security of information.
• Responsible for correcting duplicate records in Banner and Slate.
• Provide guidance for graduate assistant(s) assigned to area regarding proper record management.

Percentage Of Time 20% Key Responsibility

Communication

Essential Tasks

• Explain admissions policies and procedures to applicants, faculty, and staff, providing assistance as needed.
• Discuss and clarify requirements of assigned graduate programs and their admissions policies and procedures, as well as the policies and procedures of The Graduate School.
• Initiate and respond to written and verbal communications from and about graduate applicants.
• Listen carefully and respond in a prompt, courteous, and professional manner with an awareness of personal impact and interaction with diverse audiences so as to provide high-quality customer service.
• Use correct grammar and spelling.
• Articulate ideas in a clear and organized manner that is free of office jargon when communicating with customers outside the unit.
• Maintain courteous, clear, direct, and open communication focused on office needs with all appropriate staff.
• Take initiative to resolve conflicts or questions directly by clarifying communication whenever possible; seek a supervisor's intervention when necessary.
• Avoid abrupt or inappropriate tone, particularly in electronic communication.

ADA Checklist

ADA Checklist

R for Rare (0-30%), O for Occasional (30-60%), F for Frequent (60-90%), C for Constant (90-100%).

Physical Effort Hand Movement-Repetitive Motions - C, Hand Movement-Grasping - O, Finger Dexterity - C, Vision-Skilled Trades - C, Reading - C, Writing - F, Eye-hand coordination - C, Vision-Color Distinction - F, Vision-Preparing/Analyzing figures - F, Vision-Visual inspection - C, Vision-Measuring/Assembling at distance close to eye - C, Hearing - C, Talking - C, Standing - O, Sitting - C, Walking - O, Lifting-0-30 lbs. - R, Reaching - O Work Environment Inside - C

Applicant Documents

Required Documents

• Resume/CV
• List of References

Optional Documents

• Cover Letter

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Do you have experience using BannerStudent?

• Yes

• No

• • Describe your experience using Slate by Technolutions, particularly how many years have you worked within Slate and how did it pertain to your most recent job position? Can you share your favorite feature within Slate?

(Open Ended Question)

• • Please indicate how you learned of the vacant position for which you are applying:

• UNCGjobsearch Website

• Greensboro News & Record

• Carolina Peacemaker

• Other Newspaper

• The Chronicle of Higher Education

• Inside Higher Ed

• Other Professional Journal

• NCWorks.gov

• UNC System Job Board

• Other Online Job Board

• Personal Networking

• Other

• • If you selected "Other", please provide the name of the resource here.

(Open Ended Question)

• • Are you eligible to work in the United States without sponsorship?

• Yes

• No

• • Will you now or in the future require visa sponsorship for employment at the University of North Carolina in Greensboro?

• Yes

• No