This position is responsible for managing and promoting the business lab while supporting students' technical, academic, and research needs.
Major Duties/Responsibilities:
Manage the business lab, including but not limited to monitoring business lab activity, tracking usage, and soliciting feedback to optimize the business lab experience.
Provide technical support to business lab users.
Offer academic and research support and guidance to business lab users, as needed and as appropriate.
Foster a welcoming, collegial, and dynamic space for business lab users.
Promote the business lab resources, capabilities, services, hours, and activities to help drive business lab use.
Position Requirements:
Proficiency with lab software packages and related technologies, with the ability to maintain business lab functions and to provide timely technical support to lab users.
Student-centric focus designed to provide effective, efficient, and timely service.
Ability to effectively support, guide, and assist students with academic and research-related needs.
Supervisory skills related to planning, organizing, and assessment.
Drive and sustain business lab use.
Numbers & Facts
Location
Reading, PA
Skills
Academic Researchunmatched
Business Activity Monitoring (BAM)unmatched
Business Skillsunmatched
Business Supportunmatched
Customer Support/Serviceunmatched
Laboratoryunmatched
Laboratory Managementunmatched
Laboratory Systemsunmatched
People Managementunmatched
Process Improvementunmatched
Technical Supportunmatched
Time Managementunmatched
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