Graduate Assistant- (Research) Counseling

Job Title

Agency

Department

Proposed Minimum Salary

Job Location

Job Type

Job Description

INSTRUCTIONS TO APPLICANT:

During the application process the “My Experience” page has a section provided “Attachments (Resume/CV, References, Cover letter, etc.)” to upload required documents. 

• Use the Upload button to add each document.
• You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB.
• All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered.
• Incomplete or improperly submitted applications may be excluded from consideration. 

Please provide the following documents:

• Cover Letter
• Resume/CV

Please do not withdraw your application in an attempt to upload a missing document. If you need assistance with this or any other matter, please contact us at

Hr.studenthiring@etamu.edu

SUMMARY:

Total number of hours to be worked per week required to work 20 hours while taking classes. Position is paid monthly salary and must earn set amount determined by East Texas A&M.

Graduate Research Assistant for the Department of Counseling will provide timely and professional responses received by phone, email, or in-person from students, their families, the community, and other constituents who inquire about the steps to enrollment. The Department of Counseling Student Worker delivers excellent customer service and maintains familiarity with Texas A&M University System, and procedures while ensuring integrity and effective utilization of data for student information and determining access rights to such information, understanding University, and external (e.g., FERPA) policies.

RESPONSIBILITIES:

Identify between three and eight primary duties and responsibilities for the position. List the primary duties and responsibilities in order of importance. Begin each statement with an action verb. Examples of duties and responsibilities listed below:

• Assist with answering telephones, faxing, filing correspondence, running errands on campus, stuffing envelopes , and making copies.
• Greet office guests, answer questions and direct them to the proper individual(s).
• Greet students and their guests and swipe them in before allowing entry into a residence hall.
• Maintain documents and spreadsheets.
• Provide quality customer service.
• Collaborate and communicate with supervisor.
• Coordinate the maintenance of files, records, office supplies, and equipment. On occasion, may be responsible for communications either in writing or in person during meetings.
• Contribute to the overall success of the Counseling Department by performing all other duties and responsibilities as assigned.

QUALIFICATIONS:

• Experience / Knowledge / Skills: The ability to operate and troubleshoot electronic office equipment, computers, and peripherals is required. Effective verbal and written communication skills are required.
• Education: Must be active student for Texas A&M University - Commerce. Student can be an undergrad or graduate level.
• Knowledge / Skills: Punctual. Good computer skills (for example Microsoft Word or Excel) and use of programs like OneDrive, Google Drive, etc. Ability to actively use social media platforms to showcase the Department of Counseling.
• Ability to: Ability to multitask and work cooperatively with others. Ability to handle confidential matters and to be professional. Ability to work well with groups of people. Multitask and work cooperatively with others. Work with sensitive information and maintain confidentiality. Organize and set priorities, maintain records, interpret and prepare reports and compose memoranda and letters.
• Physical Requirements: Ability to sit for extended periods during scheduled shifts.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.