Group Leader-Gold Shift (Nights)

Responsibilities:

• Administration of contract. 

• Assess problems and concerns with client management, shop, and customer personnel. 

• Work in conjunction with customer locations to assist in parts availability, information, and request of items through transfer process. 

• Review and familiarize self with Approved Commodities List, Policy & Procedures Manuals. 

• Contact vendors for pricing and placement of orders, answer questions regarding availability of     parts. 

• Work with customers to ensure correct items are being procured when necessary. 

• Daily monitoring of 5S standards as well as FMDS reports for the customer. 

• Answer all messages phone\e-mail in a timely fashion. 

• Assist in reviewing all requisition forms to ensure they meet P&P requirements. 

• Monitor and analyze Standard Work Procedures 

• Provide training as required. 

• Daily communication to customer as well as site management 

• Assist in cross functional teams 

• Shift-to-shift communication 

• Professionalism toward customer and staff 

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Competencies:

Accountability, Attention to Detail, Customer Focused, Initiative, Integrity, External and Organizational Awareness, Financial Awareness, Decision Making, Persuasiveness, Computer Literacy, Results Driving, Oral/Written Communication, Quality Focused, Adaptability, Interpersonal Skills, People Development, Conceptual Thinking, Self Confidence, Health & Safety, and Teamwork.

Qualification Requirements/Education/Skills/Abilities:

• 2 years’ Auto and/or HD Parts experience.
• 2 years’ Inventory Experience.
• 2 years of Computer Experience.

Preferred Qualifications:

• 5 years Supervisory Experience.
• Customer Service Experience.
• Detailed experience in utilizing Inventory /Point-of-Sale application to manage inventory.
• Warehousing or Distribution experience.
• Experience monitoring performance reports.
• Experience with hiring processes.

·        ASE Certification.