Group Quality Director - Lab Service Line

This position is incentive eligible.

Do you have the career opportunities as a Group Quality Director you want with your current employer? We have an exciting opportunity for you to join HCA Laboratory Services which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Travel is Required. You will Support 5- Divisions. Must Reside in Utah, Idaho, Nevada, North Carolina, Virginia, Alaska or in the Nashville, TN area.

Job Summary and Qualifications

The Group Quality Director is responsible for implementation of the Laboratory Service Line quality and performance improvement programs for our National Group. This position applies quality and performance improvement approaches to identify and quantify improvement opportunities, facilitate and organization process improvement efforts, drive improvement, and measure outcomes. This role supervises Quality Coordinators in assigned divisions. You will be responsible for laboratory regulatory agency accreditation preparedness, tracking and reporting of specific information; auditing and analysis of processes and systems; statistical analysis of data; formulation of recommendations; and creation of written and verbal reports. The position also requires skills for developing and presenting related training programs for laboratory colleagues and for preparing presentations to and for management.

In This Role You Will:

• Deploy the laboratory clinical quality infrastructure across the National Group divisions.
• Partner with leaders to identify and coordinate implementation of continual improvement projects to improve quality performance.
• Facilitate the growth of vision of laboratory quality and performance, including the dissemination of "best practices" across the country.
• Lead regional process improvement initiatives, provide feedback on standardization opportunities and evaluate success through pre-established criteria.
• Assist with appropriate and timely response to Serious Patient Adverse Events (SPAE)s that involve laboratory operations.
• Lead proactive laboratory quality and safety activities to create hospital laboratories that are highly reliable as reflected in reduced errors, elimination of unsafe processes and increase involvement of staff and pathology medical directors toward a culture of safety.
• Contribute to the achievement of laboratory business and financial goals through optimal division and group performance in quality and patient safety.
• Interface with appropriate personnel at HCA to leverage corporate resources, programs, tools and methodologies for benefit of hospital laboratories.
• Collaborate with and support hospital quality, risk, safety and infection prevention leaders to achieve top ranking in national and state publicly reported data initiatives.
• Participate in regular analysis of laboratory quality and risk performance data, and plan steps for ongoing improvement.
• Work with Corporate and Division medical leaders to support data analysis, reporting, process and outcomes improvement.
• Contribute to ongoing enhancement of enterprise quality reporting methods and dashboards.
• Continuously monitor and evaluate quality outcomes across the group and division, while noting trends and identifying and prioritizing opportunities to improve.
• Assist divisions in building a proactive quality department by implementing processes to support accreditation and regulatory inspections.
• Facilitate and/or lead process improvement teams as needed to achieve quality improvement goals.
• Serve as a regulatory resource regarding state and federal regulations and standards, including but not limited to CMS, CLIA, CAP, and TJC.
• Demonstrate personal responsibility for professional development, and promoting and supporting laboratory quality leaders and division data analysts.
• Promote a culture that is positive, values individual strengths, takes risks and is committed to optimal patient care and compliance with standards.
• Attend HCA-mandated training and meeting all ethics and compliance standards and requirements.
• Develop and implement projects as directed by AVP, Quality and CLO.

What Qualifications You Will Need:

• Bachelor's degree in a clinical laboratory, chemical, biological science or related field is required.
• Master's degree in a related field is preferred.
• 3+ years of experience in quality improvement is required.
• 1+ years of experience in clinical laboratory is preferred.
• Management experience is preferred.
• Previous experience within a multi-facility environment is preferred.
• Clinical licensure, Laboratory Medical Technology or RN is preferred.
• Certified Professional in Healthcare Quality (CPHQ) is preferred.

Benefits

Work from Home, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Integrated Regional Labs is a full service provider for clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital based rapid-response laboratories present in four HCA Healthcare divisions within the state of Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers and commercial accounts.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Group Quality Director - Lab Service Line opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.