GSR Position

Ready to turn a stay into a great experience? We’re looking for YOU!

Motel 6 Fife is looking for a friendly, energetic, and guest-focused Guest Service Representative to join our team!

If you enjoy meeting new people, creating positive experiences, and working in a fast-paced environment, this could be the perfect opportunity for you. As the face of our hotel, you’ll play an important role in making sure every guest feels welcomed, valued, and taken care of from check-in to check-out.

What You’ll Do

• Welcome guests with a warm, friendly, and professional attitude
• Check guests in and out efficiently and accurately
• Answer questions about the hotel, rooms, amenities, and local area
• Handle reservations, payments, and guest requests
• Respond to guest concerns and work to resolve issues quickly and professionally
• Communicate with other departments and team members to ensure rooms are ready for guests
• Maintain a clean, organized, and welcoming front desk area
• Provide exceptional customer service throughout each guest’s stay
• Follow hotel policies, procedures, and safety standards
• Help create a positive experience that makes guests want to come back

What We’re Looking For

• Customer service experience preferred
• Friendly, outgoing, and professional personality
• Excellent communication and interpersonal skills
• Ability to remain calm and helpful in a busy environment
• Strong attention to detail and organizational skills
• Reliable, dependable, and punctual
• Comfortable using computers and handling basic cash/payment transactions
• Ability to work independently while also being a great team player
• Flexible availability, including weekends and holidays as needed
• Previous hotel or hospitality experience is a plus, but we’re willing to train the right person!

Why Join Our Team?

You won’t just be checking guests in and out, you’ll be creating experiences and representing our hotel every day.

You’ll have the opportunity to build valuable hospitality and customer service skills while working with a team that understands the importance of great guest service.

If you’re dependable, personable, and ready to bring great energy to the front desk, we’d love to hear from you!