Guest Relations Manager

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Guest Relations Manager

Alila

Alila Lansdowne

IN - Uttarakhand - Lansdowne

Front Office

Administrative

Full-time

Req ID: LAN000079

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Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Relations Manager is responsible to assist the Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the operation and administration.

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager / Guest Service Manager. Good problem solving, organisational and interpersonal skills are a must.

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