Cost Control, Employee Relations, Housekeeping/Cleaning, Inventory Management, Maintenance Services, Operational Improvement, Problem Solving Skills, Productivity Management, Safety Equipment, Team Player, Training/Teaching
Responsibilities:
- Enhances the guest experience by providing exceptional service.
- Services assigned rooms according to departmental specifications, within allotted time.
- Documents room status on assignment sheets.
- Greets guests passing in corridors, establishing eye contact.
- Ensures that equipment in guestrooms is operational - TV, remote control, phones, lights, etc.
- Uses cleaning chemicals as instructed.
- Uses safety equipment as required.
- Communicates all maintenance issues to supervisor.
- Executes Daily Cleaning Projects.
- Secures master keys while working.
- Collects/secures lost-and-found articles.
- Restocks housekeeping cart daily.
- Controls inventory of supplies.
- Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, revenues as well as reducing costs.
- Establishes and maintains close working relationships with all employees to ensure maximum cooperation, productivity, morale and guest service.
- Resolves guest issues.
- Adheres to department and property policies and procedures.
Working Conditions:
- Mostly indoors and generally climate-controlled environment
- Will be exposed to noise, smoke, and odors
- Working with others and independently
Target Hourly Range: ($21.60)
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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.