Guest Service Associate Front Desk

European Wax Center
  • Rochester, Minnesota
    30+ days ago

    Job Description

    ***This is a part-time position, offering 12-22 hours per week. Weekend availability is required.***


    We seek a special person committed to delighting our guests and—of course—having fun while being awesome! We believe that happy employees make happy guests, so you can expect a fun, upbeat, flexible work environment that empowers every associate to be their best self.


    WHAT WE'RE LOOKING FOR

    • Part time positions available
    • Ability to work flexible days and hours, including mornings, evenings and weekends.
    • A positive, friendly, professional, and personable demeanor with strong communication skills.
    • Ability to work independently with limited supervision.


    PERKS & BENEFITS

    • Health, Dental, and Vision for full-time associates
    • Paid time off
    • Paid training
    • Growth opportunities
    • Discounts on services and products
    • Opportunities for bonuses through sales contests
    • Referral bonuses


    COMPENSATION

    • Earn between $15 to $22 per hour
    • Base Pay
    • Wax Pass Commission
    • Product Commission


    THE DAY-TO-DAY

    • Assisting guests in the check in and check out process
    • Answering guest calls and text messages
    • Managing reservations (booking, rescheduling, canceling, etc.) in person and over the phone
    • Helping guests with any questions they may have and escalating to management when needed
    • Educating guests on our wax passes, rewards, and promotions
    • Completing downtime tasks to keep our center organized and clean
    • Completing opening, shift change, and closing tasks

    We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    Work schedule

    • Weekend availability

    Supplemental pay

    • Commission pay
    • Bonus pay

    Benefits

    • Flexible schedule
    • Paid time off
    • Health insurance
    • Dental insurance
    • Vision insurance
    • Referral program
    • Employee discount
    • Paid training

    Numbers & Facts

    LocationRochester, Minnesota

    Skills

    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Geneticsunmatched
    • Organizational Skillsunmatched
    • Salesunmatched
    • Short Messaging Service (SMS)unmatched
    • State Laws and Regulationsunmatched
    • Telephone Skillsunmatched

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