Guest Service Experience Specialist

Benefits:

• Employee discounts
• Flexible schedule
• Training & development

JOY CREATOR Guest Experience Specialist

Nothing Bundt Cakes | San Jose - Willow Glen

We're not looking for someone to simply fill a position-we're looking for someone who genuinely enjoys making people feel welcome.

PLEASE READ BEFORE APPLYING

Let's save each other time.

This is a YEAR-ROUND position. Please DO NOT APPLY if you:

• Cannot work FULL Sunday shifts
• Cannot work weekends and ALL holidays
• Are looking for a summer or seasonal job
• Are planning to return to school
• Only want morning shifts or only openings/closings
• Can only work very short shifts

Please review our bakery hours before applying to ensure your availability matches our business needs.

This Is NOT a Cashier Position

At Nothing Bundt Cakes, our front-of-house team members are called Joy Creators because they do much more than process transactions-they create memorable guest experiences.

Every guest who walks through our doors is celebrating something special. Whether it's a birthday, wedding, graduation, baby shower, anniversary, or simply making someone's day a little sweeter, our Joy Creators help make every visit memorable.

We're looking for someone who naturally enjoys:

• Welcoming guests with warmth and enthusiasm
• Starting conversations and making people feel comfortable
• Helping guests choose the perfect cakes and gifts
• Creating experiences guests will remember long after they leave
• Working as part of a fun, supportive team

If you're looking for a job where you simply stand behind a register, this probably isn't the right fit.

Sweet Perks

Employee cake discounts Casual dress Paid training Positive team culture Early evening closing hours

TO BE CONSIDERED

Include this sentence somewhere in your application:

"I have reviewed the store hours, have full Sunday availability, and understand this is a year-round position."

Applications without this statement may not be considered.

Our Mission

We don't just sell cakes.

We create joy, celebrate life's sweetest moments, and make every guest feel genuinely welcomed.

If that sounds like the kind of work you'd love to do, we'd love to meet you.