Guest Services Rep - RV Park-632009

COUSHATTA TRIBE OF LOUISIANA
  • Kinder, LA
    15 days ago

    Job Description

    Responsible for relaying information regarding Coushatta Casino Resort RV Park to guests calling in on toll-free number. Responds to guest requests, complaints or inquiries courteously and promptly.Enters changing reservation information into computer system. Posts charges to guest accounts and processes payment of accounts.

    EDUCATION and/or EXPERIENCE:

    High School diploma or GED required. Some college courses in Hotel Management preferred. Previous customer service experience preferred.

    SPECIAL QUALIFICATIONS:

    Must possess excellent communication and organizational skills. Previous Hotel/Motel experience preferred. Must be able to maintain a professional, positive demeanor in stressful situations, remaining polite to the guests at all times.

    Numbers & Facts

    LocationKinder, LA

    Skills

    • Communication Skillsunmatched
    • Computer Systemsunmatched
    • Customer Support/Serviceunmatched
    • High School Diplomaunmatched
    • Hospitality and Tourismunmatched
    • Hotel Managementunmatched
    • Information Technology & Information Systemsunmatched
    • Organizational Skillsunmatched
    • Payment Processingunmatched

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