Guest Services Representative -

INDIANAPOLIS ECHO SUITES
  • Indianapolis, IN
  • $16 Per Hour
  • Instant Apply
1 day ago

Job Description

We are looking for a passionate Guest Services Representative who thrives on providing exceptional customer service, delights in putting smiles on people's faces, and has a strong desire to learn and grow. We have multiple part-time positions available. 

WHY CHOOSE US?

o Opportunity to contribute to a 401(k) plan 

o Enjoy a healthy work-life balance

o Travel/hotel discounts

o Growth Opportunities

WHAT WILL YOUR ROLE ENTAIL?

o Consistently exceed guest expectations by delivering outstanding hospitality

o Warmly greet guests upon arrival, ensuring a welcoming atmosphere

o Handle guest check-ins and check-outs efficiently

o Provide excellent front desk services to enhance guest experiences

o Assign rooms and manage administrative tasks

o Handle mail and messages, process guest payments

o Serve as a knowledgeable resource for guests, offering information on transportation and dining options

o Accommodate general and unique guest requests

o Skillfully diffuse conflicts or tense situations with guests


Holladay Hospitality Group is proud to be an equal opportunity employer, fostering a diverse and inclusive workplace where everyone has an opportunity to thrive.

Numbers & Facts

LocationIndianapolis, IN
Salary$16 Per Hour

Skills

  • Administrative Skillsunmatched
  • Customer Support/Serviceunmatched
  • Hospitality and Tourismunmatched

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