Want to know if you’re a fit? Upload your resume and let our AI show you.
Skills
Bank Secrecy Actunmatched
Communication Skillsunmatched
Computer Terminalsunmatched
Customer Support/Serviceunmatched
Data Analysisunmatched
Data Qualityunmatched
Detail Orientedunmatched
Documentationunmatched
Federal Laws and Regulationsunmatched
Hospitality and Tourismunmatched
Information Technology & Information Systemsunmatched
Money Launderingunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Physical Demandsunmatched
Rentalsunmatched
Time Managementunmatched
Description
Essential Responsibilities:
Take guest and owner reservations and ensure accurate entry of information into the system
Respond to and follow up with inquiries via email or phone
Check arrival packets in a timely and accurate manner
Preview homes and villas in order to have the knowledge necessary to assist potential guests
Participate in Saturday/Sunday rotation for Reservation Department
Responsible for collection of payments for short and long term rentals
Obey all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)
Other duties as assigned
Minimum Required Skills & Competencies:
1-year experience in customer service environment
Excellent organizational skills
Excellent communication skills
Attention to detail
Ability to multi-task
Desired Skills & Competencies:
Prior knowledge of Oak Island Accommodations
Physically you can anticipate to:
Express or exchange ideas by means of the spoken word via email and verbally
Exert up to 50 pounds of force occasionally, use your arms and legs, and sit most of the time
Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation
Subject to internal and external environmental conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.