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Guest Shuttle Attendant

American Golf Corporation
      30+ days ago

      Job Description

      Location: Tanoan Country Club
      Address: 10801 Academy Road Northeast, Albuquerque, NM 87111
       

      ABOUT TANOAN COUNTRY CLUB

      Tanoan Country Club is a premier private club in Albuquerque’s Northeast Heights, known for exceptional golf, recreation, dining, and a strong sense of community. With a longstanding presence in Albuquerque, Tanoan brings together members, guests, and employees in an environment built around service, connection, and memorable experiences.

      Our teams take pride in exceptional service, thoughtful course and club care, and creating a welcoming environment where people can play, connect, and feel at home. Whether on the course, in the clubhouse, or behind the scenes, every team member plays a part in the experience that makes Tanoan Country Club a special part of the Albuquerque community.

       
      Job Purpose
      Provide safe, efficient golf cart transportation for guests requiring assistance accessing upper-level areas of the clubhouse, while supporting front-of-house operations to deliver a seamless and elevated guest experience.
       
      Responsibilities
       
      • Transport guests via golf cart to and from the second-floor restaurant and clubhouse areas
      • Assist guests with mobility needs in a safe, respectful, and professional manner (non-medical support)
      • Monitor guest flow and proactively identify and assist guests who may require support
      • Maintain cleanliness, organization, and operational readiness of the golf cart and surrounding areas
      • Communicate effectively with host stand and management regarding guest needs, timing, and service flow
      • Support host stand operations by greeting and directing guests as needed
      • Assist with light operational tasks, including resetting menus, stocking supplies, and organizing entry areas
      • Provide wayfinding and general guest assistance throughout the clubhouse
      • Support event operations and peak service periods to maintain efficient guest flow
      • Maintain awareness of overall guest experience and escalate concerns as appropriate
      • Perform additional duties as assigned by management to support guest experience and clubhouse/restaurant operations
      Qualifications
       
      • Strong guest service mindset with a professional and approachable demeanor
      • Ability to safely operate a golf cart or similar small transport vehicle
      • Comfortable assisting guests with varying mobility needs in a respectful and attentive manner
      • Strong communication skills and situational awareness
      • Ability to remain engaged during slower periods and pivot to support operational needs
      • Valid driver’s license required
       
      Working Conditions
       
      • Combination of outdoor and clubhouse environments
      • Extended periods of standing, walking, and operating a golf cart
      • Frequent interaction with guests requiring non-medical assistance
      • Ability to work a flexible schedule, including weekends, holidays, and peak service periods
       
      American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state, and/or local law.

      Numbers & Facts

      Location
      Websitehttps://www.americangolf.com

      Skills

      • Communication Skillsunmatched
      • Driver's Licenseunmatched
      • Geneticsunmatched
      • Legalunmatched
      • Medical Assistanceunmatched
      • Medical Conditionsunmatched
      • Medical Office Administrationunmatched
      • Operational Supportunmatched
      • Restaurantunmatched

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