Head Clerk- Medical Office

Head Clerk- Medical Office

Salary

$45,335.61 - $62,639.39 Annually

Location

Boston Fire Headquarters - 115 South Hampton Street

Job Type

Full-Time

Job Number

2026-00222

Department

Fire Department

Opening Date

11/10/2026

Closing Date

11/20/2026 11:59 PM Eastern

• Description
• Benefits

Overview

Under the supervision of a higher grade, the Head Clerk will be assigned to the Medical Office and report to the Case Manager.

Responsibilities

• Answers all telephone inquiries from medical and like providers regarding payment.
• Enters all accounts for payment into the Xybion System and uses RiskMaster for case management.
• Processes weekly pay runs and forwards reports and backup media to City Hall for payment.
• Works with departments at City Hall on a weekly basis to prepare payments for forwarding providers.
• Provides coverage of the Medical Office as needed.
• Performs other duties as required by Case Managers.
• Performs related work as required.

Minimum Entrance Qualifications

• Applicants must have at least three (3) years of full-time or equivalent part-time paid professional experience in administrative office work.
• Experience in the medical field or insurance is strongly preferred.
• Experience in Microsoft Office, Word, and Excel is strongly preferred.
• Ability to express ideas clearly in both written and oral communication.
• Ability to exercise good judgment and focus on detail as required by the job.

Pre-Employment Drug Test Required

CORI & SORI CHECKS REQUIRED

BOSTON RESIDENCY REQUIRED

Terms:

Union/Salary Plan/Grade: AFSCME/RA-12

Hours per week: 35

The City of Boston is proud to be an Equal Opportunity Employer. We invite applications from all qualified individuals and do not discriminate based on race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected category.

At the City of Boston, we provide our employees with a wide array of benefits and resources that foster both their professional and personal development. Our goal is to make City government a place where everyone is empowered to make a positive impact for the communities in which we live, work, and play.

For full-time positions, employees may be eligible for the following benefits depending on the nature of their employment and applicable Collective Bargaining Agreement (CBA) for the position. View the Collective Bargaining Agreements page to learn more.

Benefits Available to City Workers

• Retirement & Savings Opportunities: Membership in the Boston Retirement System (BRS), a benefit pension plan providing lifetime income to vested employees when they retire, along with deferred compensation options to help you build a secure future. Visit boston.gov/retirement to learn more.

• Health Insurance & Benefits: The City offers competitive medical, dental, and vision coverage, plus flexible spending (FSA), dependent care accounts, and life insurance for our employees. Visit boston.gov/insurance to learn more.

• Other Benefits: City employees enjoy a benefits package featuring paid time off and leave, subsidized transit (MBTA and Bluebikes), educational assistance, and employee wellness programs. Visit boston.gov/life-city-boston to learn more.

• Salary information: To view salary plans and understand how salaries work at the City of Boston, go to boston.gov/salary.

Part-time employees who are scheduled to work for 20 hours or more per week may also be eligible for benefits on a pro-rated basis. Please refer to the applicable Collective Bargaining Agreement (CBA) to learn more about any benefits available for this position.

If you have any questions about the benefits offered for this position, please contact the Office of Human Resources at 617-635-3370 or ohr@boston.gov.

Employer City of Boston (MA)

Address 1 City Hall Plaza, Room 612

Boston, Massachusetts, 02201

Phone 617-635-3370

Website https://www.boston.gov