Head of Supply Chain
Job Overview
We are seeking a Head of Supply Chain to lead the end-to-end global supply chain for a growing consumer brand, ensuring products are sourced, produced, and delivered efficiently while achieving exceptional quality, service, and profitability.
Reporting to the Chief Operating Officer, this leader will oversee sourcing, production, factory management, quality, logistics, fulfillment, and third-party logistics (3PL) operations. The Head of Supply Chain will partner closely with Inventory Planning, Product, Finance, Sales, Marketing, and Operations to balance demand, supply, inventory investment, and customer service.
This role will be responsible for building scalable supply chain processes, strategic partnerships, and operating systems that support continued growth and create a sustainable competitive advantage.
Responsibilities
• Lead the end-to-end supply chain, including sourcing, production, factory management, quality assurance, logistics, fulfillment, and third-party logistics operations.
• Develop and execute the supply chain strategy, building scalable processes, operating rhythms, KPIs, and systems that support long-term growth and operational excellence.
• Develop strategic supplier, factory, and logistics partnerships that improve quality, service, cost, capacity, and scalability while reducing supply chain risk.
• Own production execution and commercialization timelines, proactively identifying and resolving supply, capacity, quality, and delivery risks to ensure successful product launches.
• Drive operational and financial performance by improving landed cost, freight efficiency, inventory flow, and overall supply chain productivity.
• Establish and maintain quality standards across suppliers, factories, and fulfillment operations to ensure consistent product quality and customer satisfaction.
• Partner cross-functionally with Inventory Planning, Product, Finance, Sales, Marketing, and Operations to balance demand, supply, inventory investment, and customer commitments.
• Build, coach, and develop a high-performing supply chain organization with a culture of accountability, collaboration, ownership, and continuous improvement.
• Establish performance metrics and governance using KPIs, scorecards, and business reviews to improve visibility, accountability, and decision-making.
• Serve as the organizational owner of supply chain performance, providing strategic recommendations that support profitable growth and operational excellence.
What Good Looks Like
Success in this role means building a reliable, scalable supply chain that consistently delivers the right product, at the right quality, at the right time, and at the right cost.
A successful leader will build trusted supplier, factory, and logistics partnerships; deliver reliable product availability and successful product launches; improve cost, quality, speed, service, and inventory productivity; develop scalable processes and systems; and build a high-performing, accountable team focused on continuous improvement.
Success Measures
• Supplier On-Time In-Full (OTIF)• Product Availability and Fill Rate• On-Time Product Launches and Delivery• Supplier and Product Quality• Landed Cost and Freight Cost• Inventory and Order Accuracy• 3PL Performance• Inventory Health• Continuous Improvement Results• Team Engagement and Development
Qualifications
• 5+ years of progressive experience in supply chain, sourcing, production, logistics, or operations within apparel, footwear, consumer products, or a related industry.
• 3+ years of leadership experience building, developing, and leading high-performing supply chain or operations teams.
• Demonstrated success managing global sourcing, factory relationships, supplier performance, and outsourced manufacturing operations.
• Experience managing third-party logistics providers, transportation partners, and global supply networks.
• Proven ability to build scalable supply chain processes and improve operational performance in a high-growth environment.
• Experience leading cross-functional initiatives and partnering effectively with Product, Merchandise or Inventory Planning, Finance, Sales, and Operations.
• Demonstrated success driving improvements across cost, quality, service, and supplier performance.
Technical Expertise
• Deep understanding of global sourcing, supplier management, factory operations, production planning, quality assurance, logistics, fulfillment, and 3PL management.
• Strong financial acumen with experience managing landed cost, freight, supplier costing, operational budgets, and supply chain cost optimization.
• Strong analytical skills with the ability to translate operational data into actionable business recommendations.
• Experience with ERP, supply chain planning, warehouse management, transportation management, and business intelligence systems.
• Advanced Excel skills and experience developing dashboards, KPIs, supplier scorecards, and executive reporting.
Preferred Qualifications
• Experience supporting a high-growth omnichannel apparel, footwear, or consumer products business.
• Experience leading supply chain transformation, organizational scaling, or systems implementation initiatives.
• Experience managing global sourcing partners across multiple countries and regions.
• Familiarity with Lean, Six Sigma, or other continuous improvement methodologies.
• Bachelor’s degree in Supply Chain, Operations, Business, Engineering, or a related field.
• MBA, APICS (CSCP/CPIM), Lean, or Six Sigma certification preferred.
Leadership Profile
• Strategic thinker with strong operational execution.
• High level of ownership, accountability, and sound business judgment.
• Strong communication and cross-functional collaboration skills.
• Data-driven decision-making and financial acumen.
• Continuous improvement and problem-solving mindset.
• Ability to build trusted supplier and external partner relationships.
• Strong talent development and team leadership capabilities.
• Adaptable and resilient in a fast-paced, entrepreneurial environment.