Health Care Biller

Job Summary:

The Jewish Home Family leads the way in quality and innovative care, service and guidance for older adults and their loved ones and is currently seeking a full-time (onsite) financial advocate with strong communication skills. The ideal candidate will have experience in long-term care billing, the billing cycle and knowledge of NJ Medicaid. 

The Financial Advocate plays a vital role in the connection between our patients, elders, families, and insurance companies. The Financial Advocate is responsible for verification of benefits, addressing any admission or insurance concerns from patients/caregivers, delivery of insurance benefit information, collection of private pay balances, coordination of Medicaid authorizations and billing as well as maintaining financial records. The Financial Advocate must conduct face-to-face conversations, telephone interaction , electronic data entry and billing and must maintain aspects of the patient financial record. . This is an on-site position

Essential Functions:

•       Coordinates the process of patient eligibility through various third party sources

•       Coordinates and tracks patient Medicaid authorizations and claim submissions

•       Tracking current collections in Point Click Care 

•       Handles patient inquiries

•       Answer telephone promptly and in a polite and professional manner

•    Obtain and enter accurate information in Point Click Care
•    Identifies and resolves patient billing problems
•    Post payments, adjustments, transfer of responsibility and refunds as necessary 
•    Reconciles daily and monthly occupancy reports