remote in any state except NY, CA, HI or AK
bill rate max is ***/hour
This position is responsible for contacting members to inform and educate them on our medical management programs; conducting research, performing data entry, responding to inquires from members, and supporting the clinicians in the Medical Management department with their provider and member activities.JOB REQUIREMENTS:? 1 year of college and 2 years experience with automated systems OR 3 years experience with automated systems.? 1 year experience with managed care system(s). ? Experience coordinating member needs, providing assistance to members, and analyzing member needs. ? Knowledge of medical terminology. ? Knowledge of managed care claims systems.? PC proficiency including Microsoft Office applications. ? Customer service skills. ? Verbal and written communications skills including developing written correspondence to members and to other department personnel and coaching skills to educate members on medical issues. PREFERRED JOB REQUIREMENTS:? College courses in computer science or the medical field.
EEO:
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.