Job Description
The WHS Program Manager drives operational excellence and strategic compliance initiatives for the Health Solution Team (HST) under Global Medical & Health (GMH), leading cross-functional programs across multiple operational countries while providing direct WHS partnership to Global sites. This role develops scalable compliance solutions, optimizes HST program delivery, and ensures sites meet regulatory requirements through data-driven strategies that balance immediate operational needs with long-term organizational goals.
Key job responsibilities
- Lead strategic planning with business unit leadership teams to align GMH goals with operational priorities, track program effectiveness through data-driven metrics, and implement continuous improvements across multiple teams
- Develop end-to-end compliance strategies and solutions that optimize HST program costs while improving regulatory adherence, making trade-offs between short and long-term organizational needs
- Conduct WHS regulatory research and data analytics, translating complex findings into executive-level narratives and white papers that meet Amazon"s technical writing standards and drive decision-making
- Drive enterprise-wide health initiatives by identifying synergies across business units, documenting key learnings, and scaling successful pilot programs to broader implementation
- Partner with cross-functional stakeholders including WHS, BI teams, and business unit leaders to design and deliver Health Solution programs that meet compliance requirements and operational goals
- Develop and maintain strategic vendor relationships that support GMH mission objectives, managing expectations and negotiating priorities to clarify success criteria
- Develop and optimize operational excellence procedures for compliance tracking and HST programs, leveraging BI partnership for dashboard development and data integration
- Maintain working knowledge of Business Intelligence tools and collaborate with BI teams to create scalable mechanisms for program monitoring and reporting
About the team
The Global Medical & Health (GMH) organization comprises three teams: the Global Medical Team (GMT), Health Solutions Team (HST), and Health Data Strategy. This role supports the Health Solutions Team in driving WHS compliance and operational excellence across Global sites.
Numbers & Facts
| Location | Bellevue, WA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Skills
- Business Intelligenceunmatched
- Business Intelligence Softwareunmatched
- Business Planunmatched
- Continuous Improvementunmatched
- Cost Controlunmatched
- Cross-Functionalunmatched
- Data Analysisunmatched
- Documentationunmatched
- Functional Programming Languagesunmatched
- International Healthunmatched
- Leadershipunmatched
- Maintain Complianceunmatched
- Metricsunmatched
- Negotiation Skillsunmatched
- Operational Strategyunmatched
- Operations Managementunmatched
- Operations Planningunmatched
- Operations Processesunmatched
- Program Evaluationunmatched
- Project/Program Managementunmatched
- Regulationsunmatched
- Regulatory Complianceunmatched
- Regulatory Requirementsunmatched
- Reporting Dashboardsunmatched
- Research Skillsunmatched
- Scalable System Developmentunmatched
- Strategic Planningunmatched
- Technical Writingunmatched
- Vendor/Supplier Relationsunmatched
- White Papersunmatched
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