Valgorithm is hiring a reliable, organized, detail-oriented Healthcare Administration Assistantan on-site role with a ACHC-accredited, Medicare-enrolled, and Medicaid-enrolled durable medical equipment supply company in Fort Lauderdale, FL.
The company provides medical supplies delivered directly to patients’ homes. This role covers required on-site office coverage, helps make sure every patient is well taken care of and has the required documentation, keeps our systems and reports accurate, supports sales, and takes on administrative and operations projects as the company grows. It is a great fit for someone starting a career in healthcare administration who is eager to learn and grow with the team.
Position Details
- Reports to: CEO & Director of Operations
- Employment Type: Independent Contractor
- Location: On-site, Fort Lauderdale, FL
- Schedule: Monday through Thursday, 9:00 AM – 5:30 PM
- Pay: $20–$25/hour, based on experience
Responsibilities
Office Coverage
- Be physically present in the office during hours of operation, Monday through Thursday, 9:00 AM – 5:30 PM
- Provide general office and administrative support as needed
Patient & Documentation Oversight
- Help make sure every patient is well taken care of and moving through the process
- Verify that each patient has all required documentation
- Monitor patient status and flag pending items to the team
- Work alongside the intake team as a second set of eyes on patient accounts
System Review
- Review the EHR/EMR system regularly to verify information is accurate and the system is clean
- Identify and help resolve issues with patient records and data
Reporting
- Complete recurring weekly reports
- Help improve existing reports, including formulas, data, and format
- Help identify and resolve reporting issues
- Support the preparation of monthly performance reports
Sales Support
- Support our sales representative with provider visit preparation
- Keep the CRM updated with clinic and referral provider records
- Manage, organize, and monitor the samples inventory in the office
Administrative & Operations Support
- Support the Director of Operations with administrative tasks and operations projects
- Help document processes and procedures as you learn them
- Help the team with general tasks as needed
30-60-90 Day Plan
First 30 Days – Foundations
- Learn the office routine and the daily on-site coverage schedule
- Learn the patient process, required documentation, and how patient status is tracked
- Learn the EHR/EMR system and the reports the team relies on
- Learn the sales support process and the samples inventory system
- Shadow administrative and operations tasks to understand the team's recurring needs
Days 31–60 – Ownership
- Cover the office Monday–Thursday independently
- Monitor patient status and documentation and flag pending items on your own
- Complete recurring system reviews and weekly reports
- Handle sales support and samples inventory independently
- Begin supporting operations projects under guidance
Days 61–90 – Full Execution
- Fully own office coverage, patient and documentation oversight, system reviews, and recurring reports
- Proactively flag gaps in documentation, records, or reports and suggest improvements
- Handle administrative and operations projects with increasing independence
Requirements
- High school diploma required; associate's or bachelor's degree, or current studies, in healthcare administration, business, or a related field preferred
- Strong organizational skills and extreme attention to detail
- Professional phone manner and clear verbal communication
- Comfortable working independently and taking initiative
- Proficiency with computers and spreadsheets, and ability to learn new software quickly
- Ability to handle confidential patient information with discretion (HIPAA awareness)
- Motivated to learn, grow, and be part of a small team
- Punctual and reliable, in-office presence Monday to Thursday is required
Benefits
- Play a direct role in helping patients get timely access to essential medical supplies
- Be part of a small, growing team where your work is directly relied on
- Learn hands-on how a healthcare company operates, with direct training from our operations leadership
- Gain exposure across operations, reporting, patient care, and sales support
- Take on more responsibility as you grow with EaseDME