Heating & Air Systems Diagnostic Technician

Join Our Team

We’re looking for a detail-driven professional to diagnose, maintain, and repair residential climate-control systems while delivering clear communication and exceptional customer care.

Core Responsibilities

• Maintain and repair residential heating and cooling equipment to manufacturer and company standards.
• Inspect duct systems and keep company tools/materials in a safe, reliable condition.
• Identify system components, wire equipment and controls, and perform system start-ups.
• Troubleshoot performance issues, recommend corrective actions, and complete repairs to restore proper operation.
• Execute start-up/commissioning procedures, test system performance, and document all readings and results.
• Perform comprehensive system inspections; promptly communicate any concerns to dispatch and the customer.
• Explain all services and repairs performed in clear, professional language.
• Coordinate daily with the office to manage an efficient schedule.
• Order parts in advance and ensure you are fully prepared for each appointment.
• Transport and track assigned parts, materials, and tools to and from job sites.
• Complete documentation on a tablet or paperwork neatly and on time.
• Debrief every service call with dispatch/customer and submit related documentation.
• Clean the work area thoroughly before leaving the job site.
• Maintain a clean, organized company vehicle.
• Adhere to company performance standards and code of ethics.
• Provide courteous service to customers and collaborate positively with associates.
• Use protective floor savers over footwear in every customer home.
• Follow safety policies and procedures at all times.
• Perform other duties as assigned.

Minimum Qualifications

• High school diploma or GED.
• 1+ year of HVAC service experience.
• EPA Certification.
• Soldering and brazing capability.
• Effective English communication skills, verbal and written.
• Comfort using a computer, laptop, or tablet; beginner-level computing skills.
• Basic internet and email proficiency (e.g., Microsoft Outlook).
• Valid driver’s license.
• Ability to work overtime with short notice; occasional weekends.

Preferred

• HVAC trade school certification.
• 1–2 years of experience in construction, HVAC, or a related field.

Attributes for Success

• Eagerness to learn and contribute as part of a team.
• Positive attitude and collaborative approach.
• Ability to build and maintain strong relationships with internal and external customers.
• Comfort working across all levels of the organization.
• Related experience may substitute for formal education.
• Strong safety mindset and commitment to a safety culture.

Working Environment

• Work primarily occurs at occupied residences and construction sites; minimal office time.
• Travel by vehicle to and from job locations.
• Exposure to construction settings: equipment, elevated work areas, confined spaces, noise, dust, hazardous materials, and odors.
• Indoor/outdoor work in all weather conditions (heat, rain, cold, wind) with proper PPE.

Physical Demands

• Operate a motorized passenger vehicle or forklift.
• Frequently lift/move up to 50 pounds.
• Regular climbing, waist bending, crawling, kneeling, and crouching.
• Work at heights; climb ladders/stairways; occasional work on platforms/scaffolding with required fall protection.
• Wear required PPE: hard hat, safety glasses, ear plugs, masks/respirators, reflective safety vests, gloves, and safety-toe construction-grade boots.
• Stand, walk, or sit for prolonged periods.
• Hear and distinguish speech/sounds to safely operate phones and equipment.
• Vision (natural or corrected) sufficient for close, distance, and peripheral focus with normal depth perception.
• Communicate verbally to convey information to others.
• Enter data on handhelds or computers using a standard keyboard or 10-key keypad.
• Use arms/hands to reach overhead and to signal, grasp, hold, lift, turn, push, and pull tools and materials.

* Physical requirements may vary by location.

Technical Proficiencies

• HVAC
• Heating and Air Conditioning

Equal Opportunity

Airtron is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.