TEXANS CROWN TOWING is actively seeking a reliable and experienced Heavy Duty Wrecker Driver to join our dynamic team. As a Heavy Duty Wrecker Driver, you will be responsible for the safe and efficient towing and recovery of large vehicles and equipment, utilizing a heavy-duty wrecker. This position requires strong technical aptitude, excellent driving skills, and a commitment to exceptional customer service.
Responsibilities
Operate a heavy-duty wrecker to recover, tow, and transport large vehicles and equipment safely.
Respond to towing requests and assist in the recovery of vehicles in various conditions.
Assess and determine the best towing method and equipment needed for each situation.
Conduct daily inspections and maintenance on the wrecker to ensure it is in safe working condition.
Maintain accurate documentation of services rendered, including records of repairs and customer interactions.
Provide clear communication to customers about services, timelines, and procedures.
Adhere strictly to safety protocols and industry regulations while performing towing duties.
Offer exceptional customer service and represent the company positively at all times.
Stay informed about best practices and trends in heavy-duty towing and recovery.
Requirements
Prior experience as a heavy-duty wrecker driver is required.
Valid Commercial Driver's License (CDL) with a clean driving record.
Strong knowledge of heavy-duty towing techniques and vehicle recovery operations.
Ability to operate and maneuver large towing vehicles safely and efficiently.
Excellent troubleshooting and problem-solving skills.
Strong communication and interpersonal skills for effective customer interaction.
Physical fitness to handle demanding tasks associated with towing and recovery operations.
Willingness to work flexible hours, including nights, weekends, and on-call shifts.
ASE certifications in heavy-duty towing and recovery are preferred.
Familiarity with basic vehicle mechanics and ability to perform minor repairs is a plus.