Your day, your impact

You start in the shop, open your laptop-based service system, and pull OEM schematics for a machine throwing CAN faults. By mid-morning, you’ve traced an intermittent electrical issue to a worn connector, documented the repair to OEM standards, and briefed the customer on preventive steps. After lunch, a field call takes you to a construction site to set up and calibrate a hydraulic system. Before heading home, you help a newer tech make sense of a powertrain noise with a quick failure analysis. That’s a typical day in this role.

The role

This hands-on technician position supports advanced equipment diagnostics and repairs primarily in a shop setting, with occasional field assignments. You’ll report to a Shop Supervisor and be equipped with OEM diagnostic tools, service manuals, parts resources, laptop-based systems, and full shop and field tooling.

What you’ll handle

• Pinpoint and repair issues across diesel engines, hydraulic systems, powertrains, electrical systems, HVAC, and electronic/computer-controlled platforms.
• Conduct failure analysis, inspections, equipment setup, adjustments, and in-season service work.
• Leverage diagnostic software, wiring/hydraulic schematics, and technical documentation to troubleshoot efficiently.
• Complete repairs to OEM specifications and aim for first-time resolution of customer concerns.
• Perform field service at customer locations and collaborate with other technicians when needed.
• Accurately capture labor, repair notes, service reports, and warranty data using laptop-based service systems.
• Flag and recommend preventive maintenance to avoid future failures.
• Communicate clearly and professionally with customers about findings and repair plans.
• Adhere to safety procedures in both shop and field environments.
• Support onboarding and skill-building for newer technicians and interns; provide leadership when required.

What you bring

2+ years of experience working on large heavy equipment, construction or agricultural machinery, or comparable assets—able to truly diagnose, not just swap parts.

• Advanced diesel engine troubleshooting and repair capability.
• Solid understanding of hydraulics and components; can read and apply schematics.
• Electrical/electronic diagnostics with schematic literacy.
• Comfort with computerized diagnostics and electronically controlled equipment.
• Customer-facing communication skills that build trust.
• Ability to lift about 50 lbs occasionally and stand for extended periods.
• Valid driver’s license with a verifiable safe driving record.
• Willingness to travel within the assigned territory and work extra hours during peak seasons.

Tools, tech, and platforms you’ll see

• Diesel Engine (Detroit Diesel, Cummins, PACCAR)
• aerial work platforms AWP
• agricultural equipment
• Caterpillar
• Construction Equipment
• JGL
• John Deere
• Rental Equipment
• Kubota

How you’ll grow

Develop deeper expertise in modern diesel, hydraulic, electrical, electronic, and precision-agriculture systems. As your technical and leadership skills advance, your path can lead to Lead, Trainer, Specialist, or broader Leadership roles, with additional factory-level training along the way.

About TSSI (USA)

TSSI (USA) is a boutique consulting company powered by people and driven by purpose. We specialize in providing unique global solutions to people challenges combining innovative sourcing techniques with proven practices across the HR function.

EOE disability/vet

TSSI (USA) and our clients are equal opportunity employers, including race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic covered by law.