Field Service Technician Heavy Equipment

Location:Dublin, OH

Effective:Immediately
Job Type: Full-Time | Non-Exempt | Day Shift
Travel: Field-Based with Regional Travel (Approx. 15 Days/Year)
Compensation: Competitive Pay + Benefits

About Southeastern Equipment

At Southeastern Equipment, our mission is simple: to help our customers win. We are a leading solutions provider in the construction and related industries, and our people are at the heart of everything we do. If you are driven by hustle, thoughtfulness, passion, and a customer-focused mindset we want you on our team.

Position Summary

As a Field Service Technician, you will be responsible for diagnosing, repairing, and maintaining heavy equipment directly at customer sites. This includes mechanical, hydraulic, and electrical troubleshooting, accurate documentation, and consistent communication with team members and customers to ensure timely and high-quality service.

Key Responsibilities

Equipment Diagnostics & Repair

• Diagnose and repair heavy equipment issues in the field

• Recreate customer complaints and recommend additional repairs

• Perform inspections and communicate needed parts and materials

• Complete repairs safely and efficiently within quoted time

• Maintain a clean, organized, and safe work environment

Work Order Documentation (3C: Complaint, Cause, Correction)

• Enter accurate notes and time entries into electronic work order software

• Ensure all records are legible and cost items are documented

• Follow company procedures for daily documentation and reporting

Customer Communication & Inspections

• Communicate clearly with customers about equipment status and repairs

• Conduct thorough equipment inspections and identify additional service needs

• Support the service team in quoting and planning repair work

Safety, Tools, and Vehicle Maintenance

• Adhere to OSHA safety standards and complete OSHA 10 training

• Maintain and return tools and equipment in clean, working condition

• Perform daily pre-trip and monthly vehicle inspections

• Schedule and perform regular vehicle maintenance

• Operate field vehicle in compliance with DOT regulations

Teamwork and Company Values

• Support team members and assist in job quoting and planning

• Communicate respectfully and professionally with customers and coworkers

• Represent Southeastern Equipment's values and mission in all interactions

Qualifications

• High school diploma or GED required

• 2+ years of experience in diesel, ag, auto, or heavy equipment repair preferred

• Technical degree in Diesel, Heavy Equipment, or related field a plus

• Strong understanding of hydraulic, electrical, and mechanical systems

• Ability to read and interpret schematics and technical manuals

• Welding and cutting torch experience preferred

• Must have or be able to obtain DOT physical certification

• Strong interpersonal skills and a customer-service mindset

• Able to lift 50100 lbs, stand for long periods, and use power tools daily

Benefits

• Competitive hourly compensation

• Health, dental, and vision insurance

• Union Pension

• Paid time off and holidays

• Ongoing training and development opportunities

• A supportive, team-oriented environment

Our Company is unable to offer sponsorship now or in the future. All candidates must be legally authorized to work in the United States without the need for sponsorship. Southeastern Equipment utilizes E-Verify in accordance with Federal regulations. 

Please keep in mind that the posted pay range represents the range for all positions in the job grade within which this position falls. The actual hourly/salary offer will take into account a wide range of factors, including location, certifications, and skill development and potential bonuses.

Our company offers full time employees: competitive salary, full benefits: Medical, Dental, Vision, Critical Illness, Life Insurance, 401K with match, Wellness, PTO, Paid Parental leave, Company Apparel, Uniforms provided, PPE Provided, Prescription Safety Goggles and Boot Allowance. 

Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.