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Help Desk Specialist Jobs in Alabama

Help Desk Specialist

Infirmary Health System Inc
  • Mobile, AL
    13 days ago

    Job Description

    Overview

    Responsibilities

    Provides Help Desk technical assistance to the Infirmary Health user community by evaluating, trouble shooting, and resolving computer hardware/applications and pc-related software problems. Investigates technical problems in all applications, network and pc support areas, and escalates unresolved matters to the appropriate recipient.

    Qualifications

    Minimum Qualifications

    Strong client-facing and communication skills

    Ability to diagnose and resolve basic computer technical issues

    Desired Qualifications

    Associate Degree or completion of IT training program

    IT Help desk experience

    Experience with EPIC EMR

    Numbers & Facts

    LocationMobile, AL

    Skills

    • Communication Skillsunmatched
    • Computer Hardwareunmatched
    • Customer Relationsunmatched
    • Desktop Administrationunmatched
    • Help Deskunmatched
    • Identify Issuesunmatched
    • Information Technology & Information Systemsunmatched
    • Network Supportunmatched
    • PC Softwareunmatched
    • Technical Supportunmatched
    • Training Programunmatched

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