Help Desk Specialist

Infirmary Health
  • Mobile, Alabama
    16 days ago

    Job Description

    Overview:

    Infirmary_Health_Main_New_Logo_2017_jpg

    Qualifications:

    Minimum Qualifications

     

    Strong client-facing and communication skills

     

    Ability to diagnose and resolve basic computer technical issues

     

    Desired Qualifications

     

    Associate Degree or completion of IT training program

     

    IT Help desk experience

     

    Experience with EPIC EMR

     

    Responsibilities:

    Provides Help Desk technical assistance to the Infirmary Health user community by evaluating, trouble shooting, and resolving computer hardware/applications and pc-related software problems.  Investigates technical problems in all applications, network and pc support areas, and escalates unresolved matters to the appropriate recipient. 

    Numbers & Facts

    LocationMobile, Alabama

    Skills

    • Communication Skillsunmatched
    • Computer Hardwareunmatched
    • Customer Relationsunmatched
    • Desktop Administrationunmatched
    • Electronic Medical Recordsunmatched
    • Epic Systemsunmatched
    • Help Deskunmatched
    • Identify Issuesunmatched
    • Information Technology & Information Systemsunmatched
    • Network Supportunmatched
    • PC Softwareunmatched
    • Technical Supportunmatched
    • Training Programunmatched

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