Help Desk Technician I

First Hawaiian Bank
  • Honolulu, HI
  • $20.19–$24.52 Per Hour
  • Autofill and Review
30+ days ago

Job Description

JobID: 436

Category: Technology

JobSchedule: Full time

Posted Date: 2026-09-04T01:03:57+00:00

JobShift:

:

As a Help Desk Technician Tier I, you will be the first point of contact for users facing technical issues. Your role is crucial in maintaining the bank's efficient and secure operations. You will be responsible for troubleshooting and resolving basic technical problems, ensuring a seamless user experience. This role requires strong communication skills, a proactive approach, and a solid understanding of monitoring tools and administrative procedures.

Compensation

The hourly pay range for this role is $20.19 - $24.52; commensurate with experience

Work Schedule:

Tuesday- Saturday 2:00 pm- 11:00pm (shifts may vary)

Numbers & Facts

LocationHonolulu, HI
Salary$20.19–$24.52 Per Hour

Skills

  • Administrative Proceduresunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Help Deskunmatched
  • Identify Issuesunmatched
  • Operations Security (OPSEC)unmatched
  • Problem Solving Skillsunmatched
  • User Interface/Experience (UI/UX)unmatched

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