High-Volume Recruiting Analyst

Accenture Plc
  • Houston, TX
    2 days ago

    Job Description

    The High-Volume Recruiting Analyst will be responsible for our client's high volume hourly hiring activities associated with logistics industry in the US market. This job involves working through the recruitment process from application, offer discussion, and scheduling orientation. This role is accountable for delivering the work assigned meeting key performance indicators and service level agreements.

    Key Responsibilities:

    • Serve as the first point of contact for client escalations.
    • Manage the various aspects of the Recruitment Process: e.g. conducting a phone interview, scheduling interviews, making verbal offers, etc.
    • Disposition candidates throughout the process when not automated and ensure the completion of onboarding forms and background checks.
    • Operate within and achieve high volume monthly demand fulfillment targets across hubs and distribution centers.
    • Extending formal offer on holding a conversation with the candidate address all key aspects as per the defined script, effectively responding to questions during the conversation.
    • Maintain a high level of customer satisfaction
    • Achieve Service Levels: Ensures we are meeting required Service Levels both from turnaround time (TAT) requirements and accuracy
    • Brainstorms and highlights continuous improvement ideas

    Job Requirements:

    • Flexibility to work across all US time zones as needed by the business

    Numbers & Facts

    LocationHouston, TX

    Skills

    • Analysis Skillsunmatched
    • Background Investigationunmatched
    • Continuous Improvementunmatched
    • Customer Escalationsunmatched
    • Customer Relationsunmatched
    • Customer Satisfactionunmatched
    • Distribution Servicesunmatched
    • Hubsunmatched
    • Interviewing Skillsunmatched
    • Logisticsunmatched
    • Onboardingunmatched
    • Performance Metricsunmatched
    • Scripting (Scripting Languages)unmatched
    • Service Level Agreement (SLA)unmatched

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